At a Glance
- Tasks: Be the go-to person for scheduling repairs and ensuring smooth communication.
- Company: Join a well-established maintenance contractor in Merton with a thriving team.
- Benefits: Enjoy excellent growth opportunities in a supportive work environment.
- Why this job: Make a real difference by helping customers and coordinating essential repairs.
- Qualifications: Experience in planning/scheduling and strong customer service skills required.
- Other info: Dynamic role with potential for career advancement.
The predicted salary is between 30000 - 42000 Β£ per year.
A well-established maintenance contractor in Merton is searching for a Repairs Scheduler to join their thriving team. You will be the first point of contact for customers reporting repairs, schedule operatives' work, and ensure effective communication throughout each job.
The role requires:
- Planning/scheduling experience
- Customer service skills
- Confidence in IT
This position presents excellent growth opportunities within a supportive environment.
Repairs Scheduler: Grow with a Thriving Maintenance Team in City of London employer: Graham Rose
Contact Detail:
Graham Rose Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Repairs Scheduler: Grow with a Thriving Maintenance Team in City of London
β¨Tip Number 1
Network like a pro! Reach out to people in the maintenance industry on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Practice your communication skills! As a Repairs Scheduler, you'll be the go-to person for customers. Role-play with friends or family to get comfortable handling different scenarios and questions.
β¨Tip Number 3
Show off your IT skills! Brush up on scheduling software and tools that are commonly used in the industry. Being tech-savvy will give you an edge and show employers you're ready to hit the ground running.
β¨Tip Number 4
Apply through our website! Weβve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our thriving maintenance team.
We think you need these skills to ace Repairs Scheduler: Grow with a Thriving Maintenance Team in City of London
Some tips for your application π«‘
Show Off Your Scheduling Skills: Make sure to highlight any planning or scheduling experience you have in your application. We want to see how you've successfully managed schedules in the past, so donβt hold back!
Customer Service is Key: Since you'll be the first point of contact for customers, it's crucial to showcase your customer service skills. Share examples of how you've effectively communicated with clients and resolved their issues.
Get Tech-Savvy: Confidence in IT is a must for this role. Mention any relevant software or tools youβve used in previous jobs that relate to scheduling or customer management. We love tech-savvy applicants!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity with our thriving maintenance team!
How to prepare for a job interview at Graham Rose
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Repairs Scheduler role. Familiarise yourself with the key responsibilities like scheduling operatives and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
β¨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, it's crucial to highlight your customer service experience. Prepare examples of how you've effectively communicated with clients in the past, resolved issues, or improved customer satisfaction. This will illustrate your ability to handle the demands of the role.
β¨Demonstrate Your IT Confidence
As the role requires confidence in IT, be ready to discuss any relevant software or tools you've used in previous jobs. If you have experience with scheduling software or CRM systems, mention it! You could even ask about the tools they use to show your eagerness to adapt.
β¨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.