Learning & Development Administrator - 12 month FTC in Hillsborough

As the GRAHAM business continues to grow and develop, we are looking for an enthusiastic Learning & Development (L&D) Administrator to assist the service within the L&D Team. Reporting to the L&D Manager, this position will be key in providing an administrative support service. The L&D Administrator will be responsible for the day-to-day administrative duties within data management, training support and recruitment.

The L&D Administrator shall:

• Ensure data management systems are maintained by updating training and system information
• Assist with the organisation of training events
• Arrange room bookings and hospitality for training events
• Assist with the collation of attendance records
• Manage the administration of the training events billing activity
• Manage the administration of flights and accommodation for trainers
• Manage the administration of GRAHAM Academy – career fair bookings/managing logistics
• Ensure all resources are ordered and ready for training events
• Assist in the collation of Training feedback
• Assist in administration of the CONNECT process
• Assist in the administration of the company’s Further Education policy and ensure records are updated
• Assist in the grant recovery process
• Deal with telephone/email/post enquiries for the department
• Provide a generalist administration service to the L&D team as demand dictates
• Undertake any other duties which may be required by management

This job description is intended to give the post holder an appreciation of the role envisaged for the L&D Administrator and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

Personal Specification

Technical Competencies

Essential

• Strong IT skills to include Microsoft suite
• Working knowledge of Internet Explorer or equivalent
• Proven L&D administrative experience in a busy, pressurised environment
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organisational skills

Desirable

• Intranet/Internet familiarity
• Knowledge of L&D systems – LMS/Litmos
• Experience of web search techniques
• Experience of the Construction industry

Behavioural Competencies

Essential

• Accuracy: Has a strong attention to detail to consistently deliver accurate results
• Effective Communication skills: Able to develop, maintain and manage relationships with a variety of stakeholders
• Problem Solving: Looks objectively at every side of an idea or situation to ensure that all outcomes are thoroughly assessed before deciding on an appropriate course of action
• Planning and Prioritising: Plans and prioritises around departmental/team objectives. Able to spot opportunities and problems in the medium and long term and develop new approaches. Has a strong attention to detail with consistently accurate results
• Adaptability: Able to manage change and remain flexible to individual situations. Changes the overall plan, goal or project to fit the situation
• Innovative: Is able to create or alter work structures, practices and models, to allow benefit to the job role and organisation as a whole

At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences.

If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds.

We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us.

As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager.

We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK should contact the Human Resources team in the first instance.

A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.

GRAHAM reserves the right to carry out checks to ensure the validity of an applicant’s experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or, if already in employment, potential termination of contract through the company disciplinary procedure.