Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage work orders and schedule maintenance for multiple contracts, ensuring timely service delivery.
- Company: Join GRAHAM, a leading Total FM provider with a commitment to client satisfaction.
- Benefits: Competitive salary, growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that enhances client experiences and drives success.
- Qualifications: 1+ years in a helpdesk role, knowledge of SLAs, and IT proficiency.
- Other info: Exciting career growth in a thriving company with an annual turnover exceeding £1bn.
The predicted salary is between 36000 - 60000 £ per year.
At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a Scheduler to join us to help us create a hassle free environment for our clients and engineers. This exciting opportunity will see you working on multiple contracts within Graham, delivering high-quality service to multiple clients. Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced Scheduler with an appetite to succeed, we want you to join our team.
Responsibilities
- Be responsible for the management of all WO’s to the status of Work Done, within the set SLA target dates, across the various work types for their assigned contracts.
- Schedule all PPM in advance of due month to skilled resource. On completion generate analysis of Monthly RM Av vs. Unscheduled Resource.
- Schedule all Reactive Maintenance for In-house Team / Subcontractors by SLA date, reallocating PPM if necessary, monitoring target dates and escalating if at risk.
- Review PPM slippage rescheduling to available resource within target date, escalating if at risk.
- Be responsible for the collection of weekly timesheets, carry out verification of Timesheet and Work Reports by two way matching the Timesheet (Hard Copy) vs. Work Reports (Total Mobile & Hard Copy).
- Generate all monthly PPM for assigned contracts & maintain PPM planner records escalating changes to PO.
- Liaise with subcontractors to ascertain progress of jobs.
- Operate full service desk function as and when required.
- Any other duties required to ensure an effective and efficient service is delivered in accordance with GRAHAM ISO management systems and Quality Control procedures.
Skills and Qualifications
- Demonstrate a minimum of 1 years' experience in a Helpdesk environment.
- Knowledge of contractual SLA’s.
- Experience within an FM industry.
- Experience in creating Purchase Orders.
- Demonstrate proficiency in a range of IT applications- e.g. Computer Assist FM systems, databases, MS Word, Excel, PowerPoint, etc.
Scheduler in Belfast employer: Graham Facilities Management
Contact Detail:
Graham Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler in Belfast
✨Tip Number 1
Network like a pro! Get out there and connect with people in the FM industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Scheduler role.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and scenarios related to scheduling and maintenance. We can help you prep with mock interviews or tips on how to showcase your experience effectively.
✨Tip Number 3
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with IT applications and your knowledge of SLAs. Make sure they see how you can bring value to their team at GRAHAM.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to make a difference in the FM sector.
We think you need these skills to ace Scheduler in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scheduler role at GRAHAM. Highlight your experience in managing work orders and scheduling maintenance tasks, as these are key responsibilities for us.
Showcase Relevant Experience: When writing your application, emphasise your experience in a helpdesk environment and any knowledge of SLAs. We want to see how your background aligns with what we do at GRAHAM.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Scheduler position directly.
How to prepare for a job interview at Graham Facilities Management
✨Know Your Stuff
Make sure you brush up on your knowledge of the FM industry and the specific responsibilities of a Scheduler. Familiarise yourself with key terms like SLAs, PPM, and work orders. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous experience in a helpdesk environment. Be ready to share specific examples of how you've managed schedules, dealt with reactive maintenance, or liaised with subcontractors. Concrete examples will make your answers more compelling.
✨Get Tech-Savvy
Since the role requires proficiency in various IT applications, be prepared to talk about your experience with tools like Computer Assist FM systems, Excel, and databases. If possible, bring along examples of reports or planners you've created to demonstrate your skills.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of contracts you'll be managing, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
