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- Tasks: Inspire customers with expert design advice and create stunning mood boards.
- Company: Join Graham & Brown, a proud British family business with 80 years of design heritage.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive team culture.
- Why this job: Make a real impact in customers' homes while working in a vibrant showroom.
- Qualifications: Passion for interiors, sales experience, and strong communication skills required.
- Other info: Flexible part-time hours with significant weekend work to engage with customers.
The predicted salary is between 12 - 13 £ per hour.
Location: Graham & Brown Showroom, Knutsford
Hours: Part-time | 24 hours per week (3 x 8 hour shifts - on a varying rota basis) | Weekend availability required
Salary: £12.39 to £12.90 per hour, plus bonus
Bring interiors to life. Inspire customers. Shape beautiful homes. Welcome to Graham & Brown Holdings - a family of companies; founded in 1946 we are a proud British, fourth-generation family of companies. For 80 years, we’ve been inspiring people to think differently about their homes through creativity, craftsmanship, and innovation.
Across both Graham & Brown and G&B Home Living our vision is simple: to design our future, and our mission is clear: to help our customers create loving homes. Graham & Brown has been at the forefront of interior design for eight decades. From our in-house studio, we create premium wallpapers, paints, murals, soft furnishings, bed linen, and wall art, drawing inspiration from an archive of over 50,000 pieces.
At Graham & Brown, we believe great design transforms spaces — and great people make it happen. We’re looking for a passionate, creative, and customer‑focused Colour & Design Advisor to join our small, dynamic Showroom team and help customers turn inspiration into reality.
This is a hands‑on, highly interactive role where your eye for design, love of interiors, and ability to connect with people will shine. You’ll curate mood boards, offer expert styling advice, and guide customers through our premium product range to help them create homes they truly love. And because our customers are most inspired — and most active — at weekends, this role includes significant weekend working. As a small team, we all pull together to deliver an exceptional experience when it matters most.
Responsibilities
- Creating a stylish, welcoming Showroom environment that reflects the Graham & Brown brand
- Inspiring customers with expert interior design advice and personalised consultations
- Curating bespoke mood boards and design presentations
- Developing deep product knowledge across materials, finishes, and design trends
- Delivering exceptional, memorable customer experiences from first hello to final purchase
- Supporting the team to achieve Showroom sales targets
- Processing orders and assisting with delivery logistics
- Hosting and supporting community and brand events
- Maintaining high standards of health, safety, and security — including key‑holding responsibilities
- Outreaching to our local community to let them know we are here!
How you’ll work
- Managing daily showroom operations to ensure a seamless customer journey
- Keeping displays immaculate and visually inspiring
- Planning weekly maintenance for the paint mixing machine and ensuring stock replenishment
- Staying up to date with interior trends to elevate customer consultations
- Making confident, commercially sound decisions — often independently
Who you’ll work with
- A small, supportive Showroom team who collaborate closely
- Colleagues across the wider Graham & Brown Group Marketing teams to align Showroom displays with brand campaigns
- Customers who value your expertise and return because of the experience you create
Requirements
- A genuine passion for interiors and design
- Proven sales experience and a track record of delivering exceptional customer service and meeting KPIs
- Strong visual merchandising skills and an eye for detail
- Excellent communication and the ability to build rapport effortlessly
- Confidence with digital tools and order processing systems
- A proactive, self‑motivated, and trustworthy approach
- A team‑focused mindset with the ability to work independently when needed
Benefits
- 6.4 weeks' holiday, inclusive of Bank Holidays (pro-rated for part time)
- Birthday day off in addition
- Rewarding bonus scheme
- First class Interiors training
- Generous discount of up to 60% for you, your friends & family
- Employee Assistance Programme
- Generous pension, totalling 10%
- Life Assurance
- Supportive, friendly team culture - because work should be enjoyable
- A beautiful, design-led showroom to call your work home
Why this role is special:
This is a role for someone who loves creativity, thrives on customer interaction, and enjoys seeing their design advice come to life in real homes. You'll have real influence, real responsibility, and the chance to be part of a brand with a rich heritage and a bold future. And yes — weekends are a big part of the job. They're when our customers visit, when the showroom buzzes, and when your impact is felt most. If you enjoy being at the heart of the action, you'll love it here.
Showroom Advisor - Part Time in Knutsford employer: Graham & Brown Holdings
Contact Detail:
Graham & Brown Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor - Part Time in Knutsford
✨Tip Number 1
Get to know the company inside out! Research Graham & Brown's history, products, and values. This way, when you walk into that showroom, you can chat confidently about their designs and show your passion for interiors.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to nail down how you'd inspire customers and offer styling advice. The more comfortable you are, the better you'll connect with potential clients!
✨Tip Number 3
Show off your creativity! Bring a portfolio of your design ideas or mood boards to the interview. This will not only highlight your skills but also demonstrate your genuine love for interiors and how you can help customers create beautiful homes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Graham & Brown family right from the start.
We think you need these skills to ace Showroom Advisor - Part Time in Knutsford
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for interiors and design shine through. Share any personal projects or experiences that showcase your creativity and how you connect with customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in sales and customer service. We want to see how you've gone above and beyond to create memorable experiences for customers.
Be Authentic: Don’t be afraid to show your personality! We’re looking for someone who can inspire and connect with our customers, so let your unique voice come through in your writing.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Graham & Brown Holdings
✨Know Your Design Stuff
Brush up on the latest interior design trends and Graham & Brown's product range. Being able to discuss specific wallpapers, paints, or design techniques will show your passion and expertise, making you stand out as a candidate.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about creating memorable experiences for them.
✨Be Ready to Get Creative
Since you'll be curating mood boards and offering styling advice, come prepared with ideas or examples of your own design work. This could be anything from personal projects to inspiration boards that reflect your style and creativity.
✨Embrace the Team Spirit
Graham & Brown values collaboration, so be ready to discuss how you work well in a team. Share experiences where you supported colleagues or contributed to a group goal, highlighting your ability to pull together with others to achieve success.