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- Tasks: Lead the vision and roadmap for our digital platforms in home interiors Ecommerce.
- Company: Join Graham & Brown, a proud British family business with 80 years of creativity.
- Benefits: Enjoy your birthday off, hybrid working, and up to 60% discount on products.
- Why this job: Make a real impact on customer experiences in a fast-paced, design-led environment.
- Qualifications: Experience as a Product Owner in Ecommerce and strong technical expertise required.
- Other info: Flexible working hours and regular social events to keep the team engaged.
The predicted salary is between 51451 - 64314 £ per year.
Location: Blackburn, Lancashire
Salary: £51,451 - £64,314 + Car Allowance
About Graham & Brown
Welcome to Graham & Brown Holdings - a family of companies; founded in 1946 we are a proud British, fourth-generation family of companies. For 80 years, we've been inspiring people to think differently about their homes through creativity, craftsmanship, and innovation. Across both Graham & Brown and G&B Home Living our vision is simple: to design our future, and our mission is clear: to help our customers create loving homes.
Job Purpose
As our Product Owner you will take ownership of our core digital platforms and customer journeys across our home interiors Ecommerce ecosystem. You will be responsible for translating business, customer, and brand needs into a clear, prioritised product roadmap that delivers commercial growth, operational efficiency, and an exceptional customer experience. Working at the intersection of design, trading, technology, and data, you will collaborate closely with cross-functional teams to continuously improve our websites, tools, and platforms across multiple markets, brands, and product categories. This role is ideal for someone who combines strong commercial instincts, UX sensibility, and technical fluency, and who thrives in a fast-moving, design-led retail environment.
Our Product Owner Will
- Own the vision, roadmap, and development log for our Ecommerce and supporting digital platforms, leveraging data insights and industry trends.
- Translate commercial goals, customer insights, and brand strategy into clear product requirements.
- Partner with Ecommerce trading, marketing, and content teams to support campaigns, launches, and seasonal moments.
- Ensure solutions are scalable, maintainable, are secure, and aligned with technical best practice.
- Lead and work closely with engineering (external), UX, design, and QA to deliver high-quality features on time.
- Optimise end-to-end customer journeys including discovery, inspiration, PDPs, checkout, and post-purchase.
- Use qualitative and quantitative insights (user testing, analytics, heatmaps) to inform decisions.
- Analyse site performance metrics and user behaviour to drive enhancements and conversion optimisation.
What We're Looking For
- Proven experience as a Product Owner or Product Manager within Ecommerce or digital platforms.
- Strong understanding of DTC Ecommerce and online retail best practices.
- Experience working in agile / scrum delivery teams.
- Ability to translate business requirements into clear technical and functional documentation.
- Comfortable working with analytics and data to inform decisions.
- Strong technical expertise in website platforms (BigCommerce, Shopify, Magento, Salesforce Commerce Cloud, or similar).
- Experience working with content management systems (CMS) and digital merchandising tools.
- Excellent communication and stakeholder management skills.
- Commercially minded with a strong customer focus.
- Excellent project management and problem-solving skills.
- Confident decision-maker who can prioritise ruthlessly.
- Collaborative, pragmatic, and delivery focused.
- Passionate about design, interiors, and great digital experiences.
- Familiarity with CMS, PIM, search & merchandising, or personalisation tools would be beneficial.
- Experience in home interiors, lifestyle, fashion, or design-led retail would also be advantageous.
What We Offer You
We believe in rewarding our team for their hard work and dedication. Here's what you'll get when you join:
- Your birthday off—because you deserve to celebrate in style!
- Self-managed time - enjoy the flexibility to plan your day in the way that helps you perform at your best while delivering exciting brand initiatives.
- Hybrid working - option to work remotely for 20% of the week.
- A fantastic discount of up to 60% - perfect for giving your home a makeover.
- A generous pension scheme (totalling 10%) - because your future matters.
- Free parking and access to company vehicles for business needs.
- Regular social events hosted by our Fun Squad - because we know how to work hard and play hard.
Product Owner - Digital & Ecommerce in Blackburn employer: Graham & Brown Holdings
Contact Detail:
Graham & Brown Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner - Digital & Ecommerce in Blackburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Graham & Brown and understanding their products and values. Tailor your answers to show how your experience aligns with their mission of creating loving homes through creativity and innovation.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work that demonstrate your ability to manage digital platforms and enhance customer journeys. Use data insights to back up your achievements and make a strong case for why you're the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Graham & Brown family.
We think you need these skills to ace Product Owner - Digital & Ecommerce in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Owner role. Highlight your experience in Ecommerce and digital platforms, and don’t forget to showcase your project management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about home interiors and how your skills align with our mission. Let us know what excites you about the role and how you can contribute to our vision.
Showcase Your Technical Skills: Since we’re looking for someone with strong technical expertise, make sure to mention your experience with website platforms like BigCommerce or Shopify. We love seeing how you’ve used data insights to drive decisions in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Graham & Brown Holdings
✨Know Your Product Inside Out
Before the interview, dive deep into Graham & Brown's digital platforms and customer journeys. Familiarise yourself with their current offerings and think about how you can enhance them. This will show your genuine interest and help you speak confidently about how you can contribute as a Product Owner.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific challenges related to Ecommerce and product management. Think of examples from your past experience where you've successfully translated business needs into actionable product roadmaps. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Data Skills
Since the role requires strong analytical skills, be ready to discuss how you've used data insights to drive product decisions in the past. Bring examples of how you've analysed site performance metrics or user behaviour to optimise customer journeys. This will demonstrate your technical fluency and commercial mindset.
✨Emphasise Collaboration and Communication
As a Product Owner, you'll need to work closely with various teams. Be prepared to talk about your experience in cross-functional collaboration. Highlight instances where your communication skills helped bridge gaps between design, engineering, and marketing teams to deliver successful projects.
