At a Glance
- Tasks: Create engaging email and blog content while analysing campaign performance.
- Company: Dynamic brand-focused company with a fun and collaborative culture.
- Benefits: Birthday off, flexible working, up to 60% discount, and generous pension scheme.
- Other info: Enjoy regular social events and opportunities for professional growth.
- Why this job: Join a creative team and make an impact on customer communications.
- Qualifications: Experience with design tools and strong written communication skills.
The predicted salary is between 27628 - 29122 £ per year.
As a Junior CRM Digital Executive, you will play an important role in shaping our customer communications across email, SMS and supporting editorial content. Combining creative copywriting with strong visual awareness, you will create compelling B2C email content and supporting assets that reflect the premium nature of our brands. Alongside email & blog content creation, you will support the analysis of campaign performance, helping to identify insights and trends that inform future creative and communication strategies.
Our Junior CRM Digital Executive Will…
- Help bring our brands to life by ensuring our warm, friendly and expert tone of voice shines through every customer touchpoint across email and blog content.
- Support the CRM Manager and CRM Executive in planning and delivering engaging customer communications across our CRM channels.
- Create beautifully designed and thoughtfully written email campaigns, SMS communications and supporting blog content that inspire and connect with our customers.
- Design engaging creative assets for CRM campaigns, always maintaining a premium aesthetic and consistent brand identity.
- Review campaign performance and engagement metrics to help identify what resonates most with our audience, using insights to inform future creative direction, copy and content strategy.
- Contribute ideas for testing new subject lines, messaging approaches and creative concepts to continuously improve campaign performance.
- Collaborate closely with our brand, social and trading teams to ensure all messaging and creative assets feel aligned, cohesive and commercially effective.
- Support the testing and quality assurance of email campaigns across multiple devices and platforms, ensuring a seamless customer experience and exceptional attention to detail.
- Use tools such as Figma, Grammarly, Claude, Asana and Bloomreach to support creativity, efficiency and accuracy across the CRM workflow.
What We’re Looking For…
- Confident using Figma or similar creative design tools, with the ability to create visually engaging content that aligns with a premium brand aesthetic.
- A minimum of 12 months’ experience working with CRM, ESP or CDP platforms, with an interest in customer communications and digital customer journeys.
- A strong understanding of ecommerce and digital marketing, with curiosity around what drives customer engagement and campaign performance.
- Exceptional written communication skills, with excellent spelling, grammar and a natural flair for creative copywriting.
- A collaborative and proactive approach, with strong communication skills and the confidence to work closely with cross-functional teams.
What We Offer You…
- Your birthday off— because you deserve to celebrate in style!
- Flexible working – we believe in work life balance.
- Hybrid working - option to work remotely for 20% of the week.
- A fantastic discount of up to 60% - perfect for giving your home a makeover.
- A generous pension scheme (totalling 10%) - because your future matters.
- Free parking and access to company vehicles for business needs.
- Regular social events hosted by our Fun Squad - because we know how to work hard and play hard.
Junior CRM Digital Executive in Blackburn employer: Graham And Brown Ltd.
As a Junior CRM Digital Executive at our Blackburn location, you will thrive in a vibrant work culture that values creativity and collaboration. We offer flexible and hybrid working options, generous employee discounts, and a supportive environment that encourages professional growth and development. Join us to be part of a team that celebrates your contributions and fosters a healthy work-life balance while delivering premium customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Junior CRM Digital Executive in Blackburn
✨Tip Number 1
Get your portfolio ready! Showcase your best email campaigns and creative assets. We want to see how you bring brands to life with your design skills and copywriting flair.
✨Tip Number 2
Network like a pro! Connect with people in the industry on LinkedIn or at local events. We love seeing candidates who are proactive and engaged with the community.
✨Tip Number 3
Prepare for the interview by researching our brand and understanding our tone of voice. Show us how you can contribute to our customer communications and make them shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Junior CRM Digital Executive in Blackburn
Some tips for your application 🫡
Show Off Your Creative Side:As a Junior CRM Digital Executive, creativity is key! Make sure your application reflects your flair for design and copywriting. Use engaging language and showcase any relevant projects or experiences that highlight your skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your experience with CRM platforms and your understanding of customer communications to show us you’re the perfect fit.
Proofread Like a Pro:Attention to detail is crucial in this role, so make sure your application is free from typos and grammatical errors. Use tools like Grammarly to polish your writing and ensure it’s up to our premium standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Graham And Brown Ltd.
✨Know Your Tools
Familiarise yourself with Figma, Grammarly, and other tools mentioned in the job description. Being able to discuss how you've used these tools in past projects will show your practical experience and readiness for the role.
✨Showcase Your Creativity
Prepare a portfolio that highlights your best email campaigns, blog content, and any design work. Make sure to include examples that reflect a premium aesthetic and align with brand guidelines, as this is crucial for the Junior CRM Digital Executive position.
✨Understand Campaign Performance
Brush up on how to analyse campaign metrics and what insights can be drawn from them. Be ready to discuss how you've used data to inform your creative decisions in previous roles, as this will demonstrate your analytical skills.
✨Emphasise Collaboration
Think of examples where you've worked closely with cross-functional teams. Highlight your communication skills and proactive approach, as the role requires collaboration with various departments to create cohesive customer communications.
