At a Glance
- Tasks: Oversee daily shopfloor operations and manage stock adjustments for damaged products.
- Company: Selco Builders Warehouse is dedicated to supporting tradespeople across the UK.
- Benefits: Enjoy a colleague discount, enhanced family leave pay, and a holiday buy scheme.
- Other info: Role includes key holder responsibilities and adherence to health and safety standards.
- Why this job: Lead a dynamic team in a fast-paced environment with opportunities for career development.
- Qualifications: Experience in retail management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
What You’ll Be Doing
- Leading the Shopfloor Team: Oversee daily operations of the shopfloor and yard. Ensure effective implementation of shopfloor standards, replenishment, and promotional changes. Maintain stock integrity and manage stock adjustments for damaged or outdated products. Keep the car park and sales floor clean and hazard-free.
- Driving Commercial Success: Understand and execute the store’s sales plan. Make commercially sound decisions to enhance store profitability. Promote monthly offers and manage stock to aid sales. Handle banking and cash operations efficiently.
- Empowering and Developing the Team: Provide inspirational leadership and set the department culture. Plan and assign tasks to maximize team efficiency and safety. Conduct performance management, training, and inductions. Foster teamwork and empower colleagues to make decisions.
- Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing all store operations. Familiarize with Manual Trading and BCP processes. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security.
- Service & Store Culture: Set the standard for exceptional customer service. Promote teamwork and collaborative thinking to achieve targets. Adapt to changes and support the team in doing so. Advocate core values and recognize exemplary colleagues. Ensure safe and ethical store operations, wearing appropriate PPE.
Rewards & Benefits
- Work-Life Balance & Extras: Colleague Discount, Holiday Buy Scheme, Paid Volunteer Leave, Enhanced Family Leave Pay, Free Breakfast, Apprenticeships & Career Development, Refer a Friend Bonus.
- Financial Benefits: Enhanced Pension Scheme, EarlyPay, Profit-Based Bonus Scheme, ShareSave Scheme, Retail & Leisure Discounts.
- Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Life Assurance, Gym Discounts, Cycle to Work Scheme.
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Shopfloor Manager in Surrey employer: Grafton Recruitment
Join Selco Builders Warehouse in the UK, where you can enjoy benefits like gym discounts and a health cash plan. The company values inclusivity and supports tradespeople, ensuring a safe work environment. With a focus on career development, you'll thrive alongside a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Shopfloor Manager in Surrey
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Grafton Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Grafton Recruitment!
We think you need these skills to ace Shopfloor Manager in Surrey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Grafton Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Grafton Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Grafton Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Grafton Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
