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- Tasks: Manage CRM data, create reports, and support sales operations in a collaborative environment.
- Company: Dynamic manufacturing business with a focus on teamwork and innovation.
- Benefits: 25 days holiday, pension, training budget, and a discretionary bonus.
- Other info: Stable role with autonomy and opportunities for growth.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Experience with CRM systems, strong IT skills, and excellent communication.
The predicted salary is between 25000 - 32000 £ per year.
This is a hands-on Office Administrator role within a collaborative manufacturing business, reporting to the Commercial Manager. The role supports the sales and leadership team by owning CRM data, Excel-based reporting, pipeline visibility, and office administration. The position is ideal for someone who enjoys working with data, systems, and reporting while also supporting day-to-day sales operations in a close-knit team environment.
Key Responsibilities
- Own and maintain CRM data accuracy, ensuring pipeline information is current and reliable.
- Produce and maintain CRM reports for sales pipeline, forecasting, and delivery tracking.
- Filter, analyse, and present information within CRM and reporting tools as part of regular pipeline updates.
- Prepare PowerPoint presentations.
- Take ownership of delivery tracking, including chasing manufacturers and coordinating with Holliers and other third-party providers.
- Upload and manage quotes, pricing information, and sales documentation.
- Support order processing and administration with a strong focus on accuracy.
- Support delivery forecasting in coordination with sales and operations teams.
- Work closely with sales, operations, and management.
- Support general office administration including suppliers and facilities.
- Operate within a compliance-aware environment including health and safety best practices.
- Respond to customer enquiries by phone and email with a customer-first approach.
Skills & Experience
Essential
- Confident use of CRM systems and ownership of data.
- Experience producing pipeline reports, forecasts, or structured updates.
- Strong IT literacy with the ability to learn new systems quickly.
- Excellent written and verbal communication skills.
- Highly organised with strong attention to detail.
Desirable
- Experience in manufacturing, engineering, wholesale, or technical environments.
- Confidence using Microsoft Office, particularly Excel and PowerPoint.
- Previous experience supporting sales or operational teams.
- Exposure to compliance-driven or operational business environments.
Why Join
- Work in a collaborative team where your contribution is visible.
- Ownership of CRM data, reporting, and pipeline information.
- Opportunity to develop skills in reporting and systems.
- Stable, hands-on role with autonomy and trust.
- On-site role with strong team collaboration and impact.
- 25 days holiday plus bank holidays, pension, training budget, and discretionary bonus.
Office Administrator in Sheffield employer: Grafton Recruitment
Contact Detail:
Grafton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator in Sheffield
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with their team and customers. This will help you tailor your responses and show that you're a great fit for their collaborative environment.
✨Tip Number 2
Practice your CRM and reporting skills! If you can, brush up on your Excel and PowerPoint abilities. Being able to demonstrate your proficiency in these tools during the interview will definitely give you an edge.
✨Tip Number 3
Prepare some questions about the role and the team dynamics. This shows that you're genuinely interested and ready to contribute to their sales operations. Plus, it gives you a chance to assess if this is the right place for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Office Administrator in Sheffield
Some tips for your application 🫡
Show Off Your CRM Skills: Make sure to highlight your experience with CRM systems in your application. We want to see how you've owned and maintained data accuracy in the past, so share specific examples that demonstrate your skills!
Be Data-Driven: Since this role involves a lot of reporting and data analysis, don’t shy away from showcasing your ability to produce pipeline reports and forecasts. We love candidates who can filter, analyse, and present information clearly!
Keep It Organised: Your application should reflect your organisational skills. Use clear headings, bullet points, and a tidy layout to make it easy for us to see your qualifications at a glance. Attention to detail is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Grafton Recruitment
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM systems mentioned in the job description. Brush up on how to maintain data accuracy and generate reports, as this will likely come up in your interview. Being able to discuss your experience with CRM tools confidently will show that you’re ready to hit the ground running.
✨Excel Skills Are Key
Since the role requires strong IT literacy, especially in Excel, practice your skills beforehand. Be prepared to discuss how you've used Excel for reporting or data analysis in the past. If you can, bring examples of your work or be ready to talk through a scenario where you used Excel to solve a problem.
✨Showcase Your Organisational Skills
This position demands a high level of organisation and attention to detail. Think of specific examples from your previous roles where you successfully managed multiple tasks or projects. Highlighting your ability to stay organised under pressure will resonate well with the interviewers.
✨Prepare for Customer Interaction Scenarios
As the role involves responding to customer enquiries, be ready to discuss how you handle customer interactions. Prepare a couple of scenarios where you provided excellent customer service, focusing on your communication skills and customer-first approach. This will demonstrate your fit for the collaborative team environment they’re looking for.