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For Companies At a Glance
- Tasks: Welcome clients and manage schedules while keeping the office running smoothly.
- Company: Join a supportive team that values first-class service and professionalism.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Why this job: Perfect for those who love variety and enjoy working with people every day.
- Qualifications: Positive attitude, strong customer service skills, and a knack for organisation.
- Other info: We offer application support and are committed to candidate privacy.
The predicted salary is between 30000 - 42000 £ per year.
Our client is seeking a friendly, organised and proactive Reception & Administration Assistant to join their small on-site team. This is a front-facing role where you'll help create a welcoming, professional environment for clients and visitors, while being part of a supportive team that prides itself on delivering first-class service. If you enjoy variety, people-focused work and being the person who keeps everything running smoothly, this opportunity offers a rewarding and engaging day-to-day role.
Key Responsibilities
- Greeting clients and visitors with warmth and professionalism
- Managing meeting room bookings and daily schedules
- Handling general administrative duties
- Ensuring the workplace remains presentable, safe and comfortable
- Supporting the team with day-to-day tasks to keep operations running smoothly
About You
- Positive attitude and a genuinely helpful manner
- Smart, professional appearance
- Strong customer service skills
- Organised, methodical and attentive to detail
- Calm and confident when dealing with problems
- Able to work independently and use your own initiative
- Willing to take on new tasks and support the wider team
We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Reception/Customer Service Administrator employer: Grafton Recruitment
Contact Detail:
Grafton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Customer Service Administrator
✨Tip Number 1
First things first, make sure you research the company and its culture. Knowing what they value will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit back and wait for questions. Be proactive! Ask insightful questions about the role and the team. This shows you’re engaged and ready to contribute.
✨Tip Number 3
Show off your personality! Since this role is all about creating a welcoming environment, let your friendly and positive attitude shine through. A smile can go a long way in making a great impression.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email reiterating your interest can keep you fresh in their minds and show that you’re keen on the opportunity. And remember, apply through our website for the best chance!
We think you need these skills to ace Reception/Customer Service Administrator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and proactive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We’re looking for someone organised and detail-oriented, so showcase those qualities clearly.
Be Professional Yet Approachable: Since this role is front-facing, it’s important to strike the right balance in your application. Use a professional tone but keep it warm and inviting, just like you would when greeting clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Grafton Recruitment
✨Show Your Friendly Side
Since this role is all about creating a welcoming environment, make sure to showcase your friendly and approachable personality during the interview. Smile, maintain eye contact, and be genuinely enthusiastic about helping others.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed schedules or handled multiple tasks in previous roles. This will show that you can keep things running smoothly, just like they need in their team.
✨Dress the Part
A smart, professional appearance is key for this position. Choose an outfit that reflects the company’s culture while ensuring you look polished and put-together. First impressions matter!
✨Be Ready for Problem-Solving
Think of a few scenarios where you had to deal with unexpected issues calmly and confidently. This will demonstrate your ability to handle challenges effectively, which is crucial for a customer service role.
