At a Glance
- Tasks: Coordinate onboarding and mentoring for new franchisees, ensuring a smooth start.
- Company: Join a supportive operations team in a growing franchise business.
- Benefits: Salary between £25,000-£30,000, hybrid working, pension, and healthcare.
- Other info: Opportunity to grow as the business scales and make a real impact.
- Why this job: Shape the future of franchise support while developing your career.
- Qualifications: Organised, confident communicator with tech-savvy skills.
We are looking for an organised, relationship-driven coordinator to join our Operations team and help make sure every new franchisee gets a smooth, well-supported start.
The Role
- Onboarding & Mentoring Support: Coordinate mentoring activity and reporting across new franchisees, keeping the process on track from day one.
- Franchise Set-Up: Support new centres in getting up and running, including website setup, contract administration, and safeguarding checks; keep FMS records accurate and up to date.
- Brand & Marketing Support: Help new centres establish their social media and Google Business presence, and provide general marketing support as needed.
- Wider Team Support: Take on ad-hoc tasks for senior management as the role and business grow.
About You
- Highly organised, comfortable owning a tracking/reporting system.
- Confident communicator, comfortable following up and holding people accountable.
- Comfortable with everyday tech (Excel/Google Sheets, diary management).
What's on Offer
- Salary £25,000-£30,000, depending on experience.
- Hybrid working - 1 day/week in the Reading office.
- Pension.
- Healthcare.
- A newly created role with genuine scope to shape the process and grow as the business scales.
We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients.
Franchise Support & Mentoring Coordinator in Reading employer: Grafton Recruitment
Join a dynamic and growing trade-focused distribution business as a Regional Store Sales Representative in the Basingstoke region, where you will enjoy a supportive work culture that values customer engagement and teamwork. With opportunities for professional growth and development, you will have the autonomy to drive sales and build relationships with local contractors and trade customers. Our commitment to employee well-being and a collaborative environment makes us an excellent employer for those seeking meaningful and rewarding careers in the trade sector.
