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For Companies At a Glance
- Tasks: Manage CRM data, create reports, and support sales operations in a collaborative team.
- Company: Join a dynamic manufacturing business with a supportive culture.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Enjoy a friendly environment with plenty of chances to learn and grow.
- Why this job: Be the backbone of the sales team and make a real difference every day.
- Qualifications: Strong attention to detail and experience with data management.
The predicted salary is between 25000 - 32000 £ per year.
Role Overview
This is a hands-on Office Administrator role within a collaborative manufacturing business, reporting to the Commercial Manager. The role supports the sales and leadership team by owning CRM data, Excel-based reporting, pipeline visibility, and office administration. The position is ideal for someone who enjoys working with data, systems, and reporting (orders, invoice follow-up, system uploading, chasing orders, etc.) while also supporting day-to-day sales operations in a close-knit team environment.
Key Responsibilities
- Own and maintain CRM data accuracy, ensuring pipeline information is current and reliable
- Produce and maintain CRM reports for sales pipeline, forecasting, and delivery tracking
- Filter, analyse, and present information within CRM and reporting tools as part of regular pipeline updates
- Prepare PowerPoint presentations
- Take ownership of delivery tracking, including chasing manufacturers and coordinating with Holliers and other third-party providers
- Upload and manage quotes, pricing information, and sales documentation
- Support order processing and administration with a strong focus on accuracy
- Support delivery forecasting in coordination with sales and operations teams
- Work closely with sales, operations, and management
- Support general office administration including suppliers and facilities
- Operate within a compliance-aware environment including health and safety best practices
- Respond to customer enquiries by phone and email with a customer-first approach
Office Administrator in Medway employer: Grafton Recruitment
Contact Detail:
Grafton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator in Medway
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Office Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to CRM data management and office administration. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your Excel skills! Brush up on your data analysis and reporting abilities, as these are crucial for the role. Consider creating a portfolio of sample reports or presentations to demonstrate your expertise during interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Office Administrator position. Plus, it shows us you're genuinely interested in joining our team!
We think you need these skills to ace Office Administrator in Medway
Some tips for your application 🫡
Show Off Your Data Skills: Since this role is all about managing CRM data and reporting, make sure to highlight any experience you have with data management or Excel. We want to see how you can keep things organised and accurate!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention the key responsibilities from the job description and how your skills match them. It shows us you’re genuinely interested in the position!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your experience and skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Grafton Recruitment
✨Know Your CRM Inside Out
Make sure you’re familiar with CRM systems and can discuss your experience with them. Be ready to share specific examples of how you've maintained data accuracy and produced reports in previous roles.
✨Excel Skills are Key
Brush up on your Excel skills before the interview. Be prepared to talk about how you've used Excel for reporting and data analysis, and if possible, bring examples of your work to showcase your abilities.
✨Showcase Your Team Spirit
This role is all about collaboration, so be ready to discuss how you’ve worked effectively in a team environment. Share stories that highlight your ability to support colleagues and contribute to a positive workplace culture.
✨Customer Service Mindset
Since responding to customer enquiries is part of the job, think of examples where you’ve gone above and beyond for customers. Highlight your customer-first approach and how it has positively impacted your previous workplaces.