Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer relationships and ensure smooth order processing.
- Company: Join a leading manufacturing business in Hull.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Make a difference by ensuring customers receive their products on time.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: 9-month contract role with supportive team and application assistance available.
All potential candidates should read through the following details of this job with care before making an application.
Based in Hull
Contract role: 9 Months
Grafton Recruitment are working with a large manufacturing business to appoint a Customer Services professional to undertake a 9-10 Month maternity leave.
You will take responsibility for managing and developing the relationship with the customer on a day-to-day basis, ensuring sales orders are taken and effectively and accurately processed. You will manage the orders through the business from forecasting and stocking, through to despatch and invoicing. You will liaise with logistics to ensure product is delivered on time.
You will also be responsible for managing pricing, terms, and delivery data, as well as monthly reporting on data.
Experience:
- Previous customer service experience, ideally in a manufacturing or distribution environment.
- Able to work in an accurate way and work under pressure.
- Excellent communication skills, oral and written.
- Fluent in English and fluency in an additional European language would be ideal.
- Experienced in MS Office and ideally SAP.
We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We are committed to protecting the privacy of all our candidates and clients.
Customer Service Representative in Kingston upon Hull employer: Grafton Recruitment
Contact Detail:
Grafton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Kingston upon Hull
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the manufacturing business. Understand their products, values, and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent oral and written communication, try role-playing common customer service scenarios with a friend. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your previous experience where you successfully handled customer issues or improved processes. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're proactive and keen on joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Customer Service Representative in Kingston upon Hull
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Customer Service Representative and how your experience aligns with those requirements.
Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. We want to see how your skills and experiences specifically relate to this role. Highlight your previous customer service experience and any relevant skills that match our needs.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Grafton Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing business you'll be working with. Understand their products, values, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience that highlight your customer service skills. Think about times when you successfully managed customer relationships or resolved issues under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Brush Up on Your MS Office and SAP Knowledge
Since the role requires proficiency in MS Office and ideally SAP, make sure you're comfortable discussing your experience with these tools. If you have any relevant projects or tasks you've completed using them, be ready to share those details during the interview.
✨Practice Your Communication Skills
As excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering common interview questions.
