At a Glance
- Tasks: Manage CRM data, create reports, and support sales operations in a collaborative environment.
- Company: Join a dynamic manufacturing business with a focus on teamwork and innovation.
- Benefits: Enjoy 25 days holiday, pension, training budget, and a discretionary bonus.
- Other info: Stable role with autonomy and opportunities for growth.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Experience with CRM systems, strong IT skills, and excellent communication abilities.
The predicted salary is between 25000 - 32000 £ per year.
This is a hands-on Office Administrator role within a collaborative manufacturing business, reporting to the Commercial Manager. The role supports the sales and leadership team by owning CRM data, Excel-based reporting, pipeline visibility, and office administration. The position is ideal for someone who enjoys working with data, systems, and reporting while also supporting day-to-day sales operations in a close-knit team environment.
Key Responsibilities
- Own and maintain CRM data accuracy, ensuring pipeline information is current and reliable.
- Produce and maintain CRM reports for sales pipeline, forecasting, and delivery tracking.
- Filter, analyse, and present information within CRM and reporting tools as part of regular pipeline updates.
- Prepare PowerPoint presentations.
- Take ownership of delivery tracking, including chasing manufacturers and coordinating with Holliers and other third-party providers.
- Upload and manage quotes, pricing information, and sales documentation.
- Support order processing and administration with a strong focus on accuracy.
- Support delivery forecasting in coordination with sales and operations teams.
- Work closely with sales, operations, and management.
- Support general office administration including suppliers and facilities.
- Operate within a compliance-aware environment including health and safety best practices.
- Respond to customer enquiries by phone and email with a customer-first approach.
Skills & Experience
Essential
- Confident use of CRM systems and ownership of data.
- Experience producing pipeline reports, forecasts, or structured updates.
- Strong IT literacy with the ability to learn new systems quickly.
- Excellent written and verbal communication skills.
- Highly organised with strong attention to detail.
Desirable
- Experience in manufacturing, engineering, wholesale, or technical environments.
- Confidence using Microsoft Office, particularly Excel and PowerPoint.
- Previous experience supporting sales or operational teams.
- Exposure to compliance-driven or operational business environments.
Why Join
- Work in a collaborative team where your contribution is visible.
- Ownership of CRM data, reporting, and pipeline information.
- Opportunity to develop skills in reporting and systems.
- Stable, hands-on role with autonomy and trust.
- On-site role with strong team collaboration and impact.
- 25 days holiday plus bank holidays, pension, training budget, and discretionary bonus.
Office Administrator in Basingstoke employer: Grafton Recruitment
Join a dynamic manufacturing business that values collaboration and individual contributions, where as an Office Administrator, you will play a crucial role in maintaining CRM data and supporting sales operations. Enjoy a stable, hands-on position with opportunities for skill development, all within a supportive team environment that prioritises employee well-being with generous holiday allowances and a focus on professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Basingstoke
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they operate and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, especially with CRM systems and reporting, can directly benefit their sales operations.
✨Tip Number 3
Don’t just sit back after applying! Follow up with a friendly email to express your enthusiasm for the role. It shows initiative and keeps you on their radar, especially for a hands-on position like Office Administrator.
✨Tip Number 4
Leverage your network! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what they value in candidates. Plus, it could give you a leg up when it comes to landing the job!
We think you need these skills to ace Office Administrator in Basingstoke
Some tips for your application 🫡
Show Off Your CRM Skills:Make sure to highlight your experience with CRM systems in your application. We want to see how you've owned and maintained data accuracy in the past, so share specific examples that demonstrate your skills!
Be Data-Driven:Since this role involves a lot of reporting and data analysis, don’t shy away from showcasing your ability to produce pipeline reports and forecasts. We love candidates who can filter, analyse, and present information clearly, so include any relevant experiences.
Keep It Organised:We’re looking for someone highly organised with a keen eye for detail. In your application, mention how you’ve managed multiple tasks or projects simultaneously, especially in a sales or operational context. This will show us you can handle the day-to-day office administration like a pro!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and culture!
How to prepare for a job interview at Grafton Recruitment
✨Know Your CRM Inside Out
Make sure you’re familiar with CRM systems and can discuss your experience confidently. Be ready to share specific examples of how you've maintained data accuracy and produced reports in the past.
✨Show Off Your Excel Skills
Brush up on your Excel skills before the interview. Be prepared to talk about how you've used Excel for reporting or data analysis, and if possible, bring along examples of your work to showcase your abilities.
✨Communicate Clearly and Confidently
Since this role involves a lot of communication, practice articulating your thoughts clearly. Think about how you would respond to customer enquiries and be ready to demonstrate your customer-first approach during the interview.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and maintain attention to detail. Share specific strategies you use to stay organised, especially when it comes to handling orders and administration in a busy environment.
