At a Glance
- Tasks: Manage CRM data, create reports, and support sales operations in a collaborative environment.
- Company: Dynamic manufacturing business with a focus on teamwork and innovation.
- Benefits: 25 days holiday, pension, training budget, and a discretionary bonus.
- Other info: Stable role with opportunities for growth and autonomy.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Experience with CRM systems, strong IT skills, and excellent communication.
The predicted salary is between 25000 - 32000 € per year.
This is a hands-on Office Administrator role within a collaborative manufacturing business, reporting to the Commercial Manager. The role supports the sales and leadership team by owning CRM data, Excel-based reporting, pipeline visibility, and office administration. The position is ideal for someone who enjoys working with data, systems, and reporting while also supporting day-to-day sales operations in a close-knit team environment.
Key Responsibilities
- Own and maintain CRM data accuracy, ensuring pipeline information is current and reliable.
- Produce and maintain CRM reports for sales pipeline, forecasting, and delivery tracking.
- Filter, analyse, and present information within CRM and reporting tools as part of regular pipeline updates.
- Prepare PowerPoint presentations.
- Take ownership of delivery tracking, including chasing manufacturers and coordinating with Holliers and other third-party providers.
- Upload and manage quotes, pricing information, and sales documentation.
- Support order processing and administration with a strong focus on accuracy.
- Support delivery forecasting in coordination with sales and operations teams.
- Work closely with sales, operations, and management.
- Support general office administration including suppliers and facilities.
- Operate within a compliance-aware environment including health and safety best practices.
- Respond to customer enquiries by phone and email with a customer-first approach.
Skills & Experience
Essential
- Confident use of CRM systems and ownership of data.
- Experience producing pipeline reports, forecasts, or structured updates.
- Strong IT literacy with the ability to learn new systems quickly.
- Excellent written and verbal communication skills.
- Highly organised with strong attention to detail.
Desirable
- Experience in manufacturing, engineering, wholesale, or technical environments.
- Confidence using Microsoft Office, particularly Excel and PowerPoint.
- Previous experience supporting sales or operational teams.
- Exposure to compliance-driven or operational business environments.
Why Join
- Work in a collaborative team where your contribution is visible.
- Ownership of CRM data, reporting, and pipeline information.
- Opportunity to develop skills in reporting and systems.
- Stable, hands-on role with autonomy and trust.
- On-site role with strong team collaboration and impact.
- 25 days holiday plus bank holidays, pension, training budget, and discretionary bonus.
Office Administrator in Aberdeen employer: Grafton Recruitment
Join a dynamic manufacturing business that values collaboration and individual contributions, where as an Office Administrator, you will play a crucial role in supporting sales operations and maintaining accurate CRM data. Enjoy a stable, hands-on position with opportunities for skill development, all within a close-knit team environment that prioritises employee well-being with generous holiday allowances and a supportive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Aberdeen
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in CRM systems and reporting can directly benefit their sales operations.
✨Tip Number 3
Don’t forget to prepare some questions for them! Ask about their current challenges with CRM data or how they envision the role evolving. This shows you're proactive and ready to contribute from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Office Administrator in Aberdeen
Some tips for your application 🫡
Show Off Your CRM Skills:Make sure to highlight your experience with CRM systems in your application. We want to see how you've owned and maintained data accuracy in the past, so share specific examples that demonstrate your skills!
Be Data-Driven:Since this role involves a lot of reporting and data analysis, don’t shy away from showcasing your ability to produce pipeline reports and forecasts. We love numbers, so include any relevant metrics or achievements that illustrate your proficiency!
Keep It Organised:We’re looking for someone who’s highly organised, so make sure your application reflects that! Use clear headings, bullet points, and a tidy layout to make it easy for us to read and find the information we need.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our collaborative team!
How to prepare for a job interview at Grafton Recruitment
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM systems mentioned in the job description. Brush up on how to maintain data accuracy and generate reports, as this will likely come up in your interview. Being able to discuss your experience with CRM tools confidently will show that you’re ready to hit the ground running.
✨Excel Skills Are Key
Since the role requires strong IT literacy, especially in Excel, practice your skills beforehand. Be prepared to discuss how you've used Excel for reporting or data analysis in the past. If you can, bring examples of your work or be ready to talk through a scenario where you used Excel to solve a problem.
✨Showcase Your Organisational Skills
This position demands a high level of organisation and attention to detail. Think of specific instances where you’ve successfully managed multiple tasks or projects. Sharing these experiences will demonstrate your ability to thrive in a busy office environment and support the sales team effectively.
✨Prepare for Customer Interaction Scenarios
As the role involves responding to customer enquiries, be ready to discuss how you would handle various customer service situations. Think about your approach to maintaining a customer-first attitude, even when under pressure. This will highlight your communication skills and your commitment to providing excellent service.
