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- Tasks: Manage rental bookings and support sales operations in a dynamic office environment.
- Company: Join a growing, customer-focused business with a collaborative team culture.
- Benefits: Competitive daily rate, potential for permanent role, and supportive work environment.
- Other info: Opportunity for career growth as the business expands.
- Why this job: Gain hands-on experience and develop your skills in a fast-paced setting.
- Qualifications: 2 years' experience in admin or customer support, strong organisational skills required.
The predicted salary is between 30000 - 35000 £ per year.
This is an office‑based role within a small, collaborative team where everyone plays a part in the success of the business. The position is busy and hands‑on, supporting both sales and operations with day‑to‑day administration across the booking and rental process.
We're looking for someone organised, proactive and detail‑focused, who is comfortable juggling multiple tasks in a fast‑paced environment. There is clear scope to grow with the role as the business continues to expand.
Key Responsibilities- Manage and coordinate rental bookings, ensuring all details are accurately recorded and communicated
- Process vehicle orders and manage documentation from order through to delivery
- Arrange deliveries with suppliers or in‑house hauliers and support invoicing
- Maintain accurate records and prepare basic reports
- Act as a point of contact for customer enquiries, providing updates and resolving issues professionally
- At least 2 years' experience in a fast‑paced admin or customer support role, ideally within sales, logistics or a similar environment
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines
- Clear and professional written and verbal communication skills
- Confident using Microsoft Office (Excel, Word, Outlook) and booking or admin systems such as Key2 or JAAMA
- High attention to detail and accuracy
- Able to adapt to changing priorities and solve problems quickly
- Customer‑focused with a strong telephone manner
- Experience with logistics, rental or fleet management systems
- Knowledge of vehicle fleet or rental processes
- Proactive attitude and willingness to learn
- Join a growing, customer‑focused business
- Supportive, collaborative team environment
- Genuine opportunity to develop and progress
- Day rate £120 to £140 per day, depending on experience
- 6‑month contract with potential to go permanent
- Full‑time, office‑based role
- 42.5 hours per week, Monday to Friday
- Holiday accrued in line with contract terms
- Location Surrey
- Reliable commute required
Sales Support and Customer Care Administrator in London employer: Grafton Recruitment International
Contact Detail:
Grafton Recruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support and Customer Care Administrator in London
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be proactive during the interview! Prepare questions that show your interest in the role and the company. This not only demonstrates your enthusiasm but also helps you assess if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our collaborative team and contributing to our success.
We think you need these skills to ace Sales Support and Customer Care Administrator in London
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, highlight your ability to juggle multiple tasks and stay organised. We want to see how you manage your time and prioritise tasks, especially in a fast-paced environment like ours.
Be Clear and Professional: Since communication is key in this role, make sure your written application reflects your clear and professional communication skills. Use proper grammar and structure to show us you mean business!
Tailor Your Experience: Don’t just list your past jobs; connect your experience to the responsibilities mentioned in the job description. Show us how your background in admin or customer support makes you a perfect fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Grafton Recruitment International
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around managing bookings and customer enquiries. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to share specific examples of how you've successfully managed multiple tasks in a fast-paced environment. Think about times when you juggled various responsibilities and how you prioritised them effectively.
✨Communicate Clearly and Confidently
As a point of contact for customer enquiries, clear communication is key. Practice articulating your thoughts clearly and professionally. You might even want to prepare a few scenarios where you resolved customer issues or provided updates, showcasing your strong telephone manner.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Be prepared to discuss instances where you went above and beyond in your previous roles, whether it was learning new systems like Key2 or JAAMA or suggesting improvements to processes. This shows that you're not just reactive but also proactive in your approach.