Senior Bookings Co-ordinator in Immingham

Senior Bookings & Customer Service Specialist

What You’ll Do

• Take day-to-day leadership of the Bookings/Customer Service team.
• Be the main point of contact for customer bookings and provide accurate, timely information.
• Process bookings using internal systems with precision and efficiency.
• Collaborate closely with transport and export planning teams to keep operations running smoothly.

What We’re Looking For

• Experience: 4–5 years in a logistics or freight forwarding environment.
• Personality: Confident, approachable, and customer-focused.
• Skills: Highly organized, detail-oriented, and IT literate.
• Strong decision-making and problem-solving abilities.
• Ability to prioritize and adapt to changing workloads in a time‑critical setting.
• A proactive mindset and willingness to learn other roles within the team.

Why Join Us?

• Monday to Friday, 08:30‑17:00 – no weekend work.
• Competitive, negotiable package based on your skills and experience.
• A supportive team environment where your input truly matters.
• Opportunities to broaden your knowledge and grow within the business.

If you’re determined to get the job done — and get it done right — we want to hear from you! We are happy to provide application and/or accessibility support; please contact your Marks Sattin or Grafton consultant directly to discuss your needs.

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