At a Glance
- Tasks: Support sales and operations with hands-on administration in a busy office environment.
- Company: Join a growing, customer-focused business with a collaborative team culture.
- Benefits: Competitive day rate, potential for permanent role, and opportunities for career development.
- Other info: Exciting opportunity to grow as the business expands.
- Why this job: Be part of a dynamic team where your contributions directly impact success.
- Qualifications: 2 years' experience in admin or customer support, strong organisational skills, and attention to detail.
The predicted salary is between 30000 - 35000 £ per year.
This is an office‑based role within a small, collaborative team where everyone plays a part in the success of the business. The position is busy and hands‑on, supporting both sales and operations with day‑to‑day administration across the booking and rental process. We're looking for someone organised, proactive and detail‑focused, who is comfortable juggling multiple tasks in a fast‑paced environment. There is clear scope to grow with the role as the business continues to expand.
Key Responsibilities
- Manage and coordinate rental bookings, ensuring all details are accurately recorded and communicated
- Process vehicle orders and manage documentation from order through to delivery
- Arrange deliveries with suppliers or in‑house hauliers and support invoicing
- Maintain accurate records and prepare basic reports
- Act as a point of contact for customer enquiries, providing updates and resolving issues professionally
Skills and Experience Required
- At least 2 years' experience in a fast‑paced admin or customer support role, ideally within sales, logistics or a similar environment
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines
- Clear and professional written and verbal communication skills
- Confident using Microsoft Office (Excel, Word, Outlook) and booking or admin systems such as Key2 or JAAMA
- High attention to detail and accuracy
- Able to adapt to changing priorities and solve problems quickly
- Customer‑focused with a strong telephone manner
Desirable
- Experience with logistics, rental or fleet management systems
- Knowledge of vehicle fleet or rental processes
- Proactive attitude and willingness to learn
Why Join Us
- Join a growing, customer‑focused business
- Supportive, collaborative team environment
- Genuine opportunity to develop and progress
Package and Details
- Day rate £120 to £140 per day, depending on experience
- 6‑month contract with potential to go permanent
- Full‑time, office‑based role 42.5 hours per week, Monday to Friday
- Holiday accrued in line with contract terms
- Location Surrey
- Reliable commute required
Sales Support and Customer Care Administrator in England employer: Grafton Recruitment International
Contact Detail:
Grafton Recruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support and Customer Care Administrator in England
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experience align with the role. Highlight your organisational skills and customer-focused attitude, as these are key for the Sales Support and Customer Care Administrator position.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining our collaborative team.
We think you need these skills to ace Sales Support and Customer Care Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support and Customer Care Administrator role. Highlight your experience in admin or customer support, especially in fast-paced environments, and showcase your organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your proactive attitude and attention to detail.
Show Off Your Communication Skills: Since clear communication is key in this role, make sure your written application reflects that. Keep your language professional yet friendly, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Grafton Recruitment International
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around managing bookings and customer enquiries. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to share specific examples of how you've successfully managed multiple tasks in a fast-paced environment. Think about times when you juggled various responsibilities and how you prioritised them effectively.
✨Communicate Clearly and Confidently
As a point of contact for customer enquiries, clear communication is key. Practice articulating your thoughts clearly and professionally. You might even want to prepare a few scenarios where you resolved customer issues or provided updates, showcasing your strong telephone manner.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Be prepared to discuss instances where you went above and beyond in your previous roles. Highlight your willingness to learn and adapt, especially in relation to logistics or rental processes, as this will show you're ready to grow with the company.