Store Transport Manager

Store Transport Manager

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Grafton Group

At a Glance

  • Tasks: Lead a dynamic delivery team and ensure smooth operations every day.
  • Company: Join Selco Builders Warehouse, a supportive and inclusive workplace.
  • Benefits: Enjoy discounts, enhanced family leave, and career development opportunities.
  • Other info: Great colleagues, exciting challenges, and a commitment to health and safety.
  • Why this job: Make a real impact in a fast-paced environment while supporting tradespeople.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Reporting to the Deputy Manager and line managing Delivery Supervisor, HGV & Van Drivers, Pickers and agency drivers. Overseeing the daily operation of the delivery service. Answer customers' enquiries while continually looking for opportunities to up-sell and promote Selco services. Maximising the delivery service to help achieve the sales target and maximise profitability for the store and wider business.

Understanding what the delivery service team needs to do to be profitable, successful, and serve its customers well. Set direction for the direct reports, defining and assigning tasks and monitoring results. Planning the deliveries in advance and ensuring the picks are accurate and loaded correctly, safely and in line with legal and company requirements. Ensuring the plant/vehicle defect checking is completed before plant is used or vehicles leave site. Managing outbound deliveries and ensuring fleet VOR issues are resolved & preventative maintenance inspection (PMI) are completed on time as per schedule. Communicating delivery information and resolving issues promptly. Deliveries checked for accuracy and safety, and paperwork correct.

Making commercially sound decisions that drive store and delivery service success. Managing and minimising damages caused by plant and colleagues, including vehicle damages and damages to property. Develop in-depth product knowledge and learn the top products. Complete gap walk, stock replenishment and rotation, create stock adjustments for damaged/stolen products. Actioning planograms, replacing labels and updating promotional material. Collect trolleys, ensure car park and sales floor is clean, tidy, hazard-free and safe. Serving customers at the checkouts (collect/sales desk), processing the sale accurately, continually looking for opportunities to up-sell and promote Selco services.

Briefing business change, strategy and sales & delivery plan to all of the team including agency drivers. Conducting training, briefing & inductions to direct reports and agency drivers. Performance management of direct reports. The contracted hours for this role are 40 per week.

Rewards & Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:

  • Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
  • Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.
  • Paid Volunteer Leave– Take time off to give back to a cause close to your heart.
  • Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.
  • Free Breakfast– Start your day right with access to our in-store and office pantries.
  • Apprenticeships & Career Development– Learn, grow, and take your career to the next level.
  • Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!

Financial Benefits

  • Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.
  • EarlyPay– Access your earned wages before payday when you need them.
  • Profit-Based Bonus Scheme– We work hard and celebrate success with quarterly and yearly bonuses.
  • ShareSave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
  • Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

Health & Wellbeing

  • Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
  • Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.
  • Life Assurance– Protection for your loved ones should the unexpected happen.
  • Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.
  • Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

About Us

Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.

Store Transport Manager employer: Grafton Group

At Selco Builders Warehouse, we pride ourselves on being an excellent employer that values work-life balance and employee development. Our Store Transport Manager role offers a dynamic work environment with opportunities for career growth, alongside a comprehensive benefits package including enhanced family leave, paid volunteer leave, and a profit-based bonus scheme. Join us in a supportive culture where your contributions are recognised, and you can truly make a difference in the lives of tradespeople across the UK.
Grafton Group

Contact Detail:

Grafton Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Transport Manager

✨Tip Number 1

Get to know the company inside out! Research Selco Builders Warehouse, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can really boost your chances.

✨Tip Number 3

Prepare for the interview by practising common questions related to the Store Transport Manager role. Think about how your experience aligns with the responsibilities listed in the job description, and be ready to share specific examples.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Store Transport Manager

Leadership Skills
Customer Service Skills
Operational Management
Planning and Organisation
Communication Skills
Problem-Solving Skills
Performance Management
Product Knowledge
Health and Safety Compliance
Team Management
Sales and Upselling Techniques
Training and Development
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Store Transport Manager role. Highlight your experience in managing delivery teams and any relevant skills that align with what we’re looking for at Selco.

Showcase Your Leadership Skills: Since this role involves line managing a team, don’t forget to mention your leadership experience. Share examples of how you’ve successfully directed teams and improved operations in previous roles.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Selco team!

How to prepare for a job interview at Grafton Group

✨Know Your Stuff

Make sure you have a solid understanding of the delivery service operations. Familiarise yourself with the key responsibilities like managing drivers, planning deliveries, and ensuring safety compliance. This will show that you're not just interested in the role but also prepared to hit the ground running.

✨Showcase Your Leadership Skills

As a Store Transport Manager, you'll be leading a team. Be ready to discuss your previous experiences in managing teams, resolving conflicts, and motivating staff. Use specific examples to illustrate how you've successfully led a team in the past.

✨Prepare for Scenario Questions

Expect questions that put you in real-life situations, like handling delivery issues or customer complaints. Think through potential scenarios beforehand and outline how you would approach them. This will demonstrate your problem-solving skills and ability to think on your feet.

✨Emphasise Customer Service

Since the role involves answering customer enquiries and upselling services, be prepared to talk about your customer service philosophy. Share examples of how you've gone above and beyond for customers in the past, and how you plan to enhance the customer experience at Selco.

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