At a Glance
- Tasks: Lead your store to smash sales targets and create a fantastic customer experience.
- Company: Join Selco Builders Warehouse, a supportive and inclusive workplace for tradespeople.
- Benefits: Enjoy discounts, a company car, extra holiday, and paid volunteer leave.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in retail management and a passion for team development.
- Other info: Great career growth opportunities and a strong focus on health and safety.
The predicted salary is between 28800 - 43200 £ per year.
What You’ll Be Doing
- Driving Commercial Performance
- Own and deliver your store’s sales, profit, and margin targets by making smart, commercially focused decisions.
- Understand your local market and competitors, using insight to shape effective trading and sales plans.
- Develop and deliver local initiatives to drive sales growth and enhance customer loyalty.
- Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency.
- Leading Through People
- Lead, motivate, and develop your team to perform at their best—building a high-performance culture of support and accountability.
- Coach in the moment and through structured sessions to build skills and confidence across the team.
- Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes.
- Delivering Outstanding Customer Experience
- Role model best-in-class customer service every day, setting the tone for a great in-branch experience.
- Maintain close relationships with trade members, building trust and repeat business.
- Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs.
- Use customer feedback and market knowledge to refine your store’s service and offer.
- Operational Excellence & Safety First
- Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards.
- Take accountability for all store Health & Safety matters—promoting safe working practices and ensuring full legal compliance.
- Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety.
Rewards & Benefits
- Work-Life Balance & Extras
- Colleague Discount – Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Company Car or allowance.
- Holiday Buy Scheme – Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave – Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay – Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast – Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development – Learn, grow, and take your career to the next level.
- Refer a Friend Bonus – Know someone great? Earn a bonus when they join our team!
- Financial Benefits
- Enhanced Pension Scheme – We match every 1% above the statutory 5% that you contribute.
- EarlyPay – Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme – We work hard and celebrate success with yearly bonuses of up to 30% of basic salary.
- ShareSave Scheme – Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts – Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health & Wellbeing
- Private Medical Insurance – We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan – We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme – Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance – Protection for your loved ones should the unexpected happen.
- Gym Discounts – Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme – Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to‑earth individuals who bring a positive, team‑first attitude to everything they do! We’re a well‑established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast‑paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Store Manager employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company inside out! Research Selco Builders Warehouse, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—who doesn’t love a good foot in the door?
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to store management and customer service. Role-play with a friend or in front of the mirror to boost your confidence and nail those responses.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Store Manager role. Highlight your experience in driving sales and leading teams, as these are key aspects of the job. We want to see how your skills align with our goals!
Showcase Your Leadership Skills: In your application, don’t forget to mention specific examples of how you've motivated and developed a team in the past. We love seeing candidates who can lead through people and create a high-performance culture.
Demonstrate Customer Focus: We’re all about outstanding customer experience, so share any relevant experiences where you’ve gone above and beyond for customers. This will show us that you understand the importance of building strong relationships and resolving issues effectively.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Grafton Group
✨Know Your Numbers
As a Store Manager, you'll need to drive sales and profit. Brush up on your store's financial metrics and be ready to discuss how you've achieved targets in the past. Show them you can make smart, commercially focused decisions!
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team. Discuss specific coaching moments that led to improved performance. They want to see that you can build a high-performance culture and lead through people.
✨Customer Experience is Key
Be ready to talk about how you've delivered outstanding customer service. Share stories of resolving complaints effectively and how you've used customer feedback to enhance service. This will demonstrate your commitment to creating a great in-branch experience.
✨Safety First Mindset
Understand the importance of health and safety in retail. Be prepared to discuss how you've ensured compliance and promoted safe working practices in your previous roles. This shows you're serious about operational excellence and keeping everyone safe.