Shopfloor Assistant in St Albans

Shopfloor Assistant in St Albans

St Albans Full-Time 24000 - 33600 £ / year (est.) No working from home possible
Grafton Group

At a Glance

  • Tasks: Join our team to provide top-notch customer service and handle building materials.
  • Company: Selco is the UK's fastest-growing builders' merchant, dedicated to serving tradespeople.
  • Benefits: Enjoy perks like a health cash plan, discounts, bonuses, and a competitive pension scheme.
  • Other info: We promote diversity and inclusivity, ensuring a welcoming environment for all.
  • Why this job: Be part of an exciting journey with opportunities for growth and a supportive work culture.
  • Qualifications: A positive attitude and willingness to learn are essential; experience with manual handling is a plus.

The predicted salary is between 24000 - 33600 £ per year.

What You’ll Be Doing

  • Working as part of a team providing excellent customer service wherever there is interaction with one of our customers

  • Using specialist equipment such as the sawmill, paint mixers and forklifts

  • We sell building materials, so there will be an element of manual handling, we can make reasonable adjustments if you need them

  • Merchandising stock displays and replenishing shelves across the store

  • The contracted hours for this role are 37.5, working 5 out of 7 days.

Rewards & Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:

Work-Life Balance & Extras

  • Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.

  • Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.

  • Paid Volunteer Leave– Take time off to give back to a cause close to your heart.

  • Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.

  • Free Breakfast– Start your day right with access to our in-store and office pantries.

  • Apprenticeships & Career Development– Learn, grow, and take your career to the next level.

  • Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!

Financial Benefits

  • Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.

  • EarlyPay– Access your earned wages before payday when you need them.

  • Profit-Based Bonus Scheme– We work hard and celebrate success with quarterly and yearly bonuses.

  • ShareSave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.

  • Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

Health & Wellbeing

  • Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.

  • Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.

  • Life Assurance– Protection for your loved ones should the unexpected happen.

  • Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.

  • Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

About Us

Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to‑earth individuals who bring a positive, team-first attitude to everything they do!

We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package.

We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.

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Shopfloor Assistant in St Albans employer: Grafton Group

Grafton Group is an excellent employer, offering a vibrant work culture in Rochester that prioritises exceptional customer service and employee well-being. With benefits like colleague discounts and a holiday buy scheme, alongside a commitment to diversity and career development, employees are empowered to thrive both personally and professionally in a supportive environment.

Grafton Group

Contact Details:

Grafton Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shopfloor Assistant in St Albans

Tip Number 1

Familiarise yourself with the building materials industry. Understanding the products and services offered by Selco will not only help you in interviews but also show your genuine interest in the role.

Tip Number 2

Highlight any previous experience in customer service or retail. Be ready to share specific examples of how you've provided excellent service, as this is a key aspect of the Shopfloor Assistant role.

Tip Number 3

Demonstrate your teamwork skills. Since you'll be working as part of a team, think of instances where you've successfully collaborated with others to achieve a common goal.

Tip Number 4

Be prepared to discuss your adaptability. The job may involve manual handling and using specialist equipment, so showing that you're willing to learn and adapt to new tasks will set you apart.

We think you need these skills to ace Shopfloor Assistant in St Albans

Customer Service Skills
Teamwork
Manual Handling
Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Shopfloor Assistant. Highlight any relevant experience you have in customer service, manual handling, or using specialist equipment.

Tailor Your CV:Make sure your CV reflects your skills and experiences that align with the job. Emphasise your teamwork abilities, customer service experience, and any relevant training or certifications related to the building materials industry.

Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Selco and how your background makes you a great fit for their team.

Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Grafton Group

Show Your Team Spirit

As a Shopfloor Assistant, teamwork is crucial. Be prepared to discuss your experiences working in teams and how you contribute to a positive team environment. Highlight any specific examples where you helped resolve conflicts or supported colleagues.

Demonstrate Customer Service Skills

Customer interaction is key in this role. Think of examples where you've provided excellent customer service in the past. Be ready to explain how you handle difficult customers and ensure their needs are met.

Familiarise Yourself with Equipment

Since the job involves using specialist equipment like sawmills and forklifts, it’s beneficial to show your understanding or experience with such tools. If you have relevant certifications or training, mention them during the interview.

Emphasise Your Adaptability

The role may involve manual handling and merchandising stock displays. Be prepared to discuss how you adapt to different tasks and environments. Mention any previous roles where you had to be flexible and take on various responsibilities.