At a Glance
- Tasks: Engage with customers and ensure the store is well-stocked and visually appealing.
- Company: Join Grafton Group at Selco Builders Warehouse in a supportive team.
- Benefits: Enjoy discounts, flexible hours, and career development support.
- Other info: Safety is a priority in our collaborative workplace.
- Why this job: Elevate customer service while working in a dynamic and inclusive environment.
- Qualifications: No specific qualifications required, just a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Grafton Group is seeking dedicated team members for customer service roles at Selco Builders Warehouse located in Sidcup, UK. This position involves engaging with customers, utilizing equipment like sawmills, and ensuring the store is well-stocked and visually appealing.
With a strong emphasis on teamwork and customer satisfaction, we offer a variety of benefits, including:
- Discounts
- Flexible working hours
- Support programs to enhance your career development
You'll be part of a supportive and inclusive environment where safety is a priority.
Shopfloor Assistant — Elevate Customer Service & Merchandising employer: Grafton Group
Grafton Group is an excellent employer, offering a vibrant work culture at Selco Builders Warehouse in Sidcup, where teamwork and customer satisfaction are at the forefront. Employees benefit from flexible working hours, generous discounts, and robust career development support, all within a safe and inclusive environment that prioritises personal growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Shopfloor Assistant — Elevate Customer Service & Merchandising
✨Tip Number 1
Get to know the company culture! Before your interview, check out Grafton Group's values and mission. This way, you can show how your vibe matches theirs, making you a more appealing candidate.
✨Tip Number 2
Practice your customer service skills! Since the role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about team dynamics or how they ensure safety in the workplace. It shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives you a better chance of being noticed by the hiring team at Selco Builders Warehouse.
We think you need these skills to ace Shopfloor Assistant — Elevate Customer Service & Merchandising
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you engage with customers and ensure their satisfaction, so share specific examples that showcase your skills!
Be Team-Oriented:Since teamwork is key at Grafton Group, let us know about your experiences working in a team. Mention how you’ve collaborated with others to achieve common goals, as this will resonate well with our values.
Keep It Neat and Engaging:Your application should be visually appealing and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation that reflects your attention to detail, just like we do in-store!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. This way, you can ensure your application reaches us quickly and efficiently, and you’ll find all the info you need about the role!
How to prepare for a job interview at Grafton Group
✨Know the Company
Before your interview, take some time to research Grafton Group and Selco Builders Warehouse. Understand their values, mission, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about engaging with customers, be ready to share specific examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a challenging issue.
✨Demonstrate Teamwork
Teamwork is key in this position, so prepare to discuss your experiences working in a team. Highlight how you contribute to a positive team environment and how you handle conflicts or challenges with colleagues. This will show that you can thrive in a collaborative setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if it's the right fit for you. Consider asking about the training process, opportunities for career development, or how the team ensures a safe working environment.
