At a Glance
- Tasks: Lead the sales team, drive sales plans, and champion customer service excellence.
- Company: Join Selco Builders Warehouse, a supportive and inclusive workplace for tradespeople.
- Benefits: Enjoy discounts, enhanced family leave, paid volunteer time, and career development opportunities.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in sales management and a passion for team collaboration.
- Other info: Dynamic role with excellent rewards and a focus on health and safety.
The predicted salary is between 36000 - 60000 ÂŁ per year.
What You’ll Be Doing
- Leading the Sales Desk
- Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.
- Drive the implementation of the store’s sales plan, aligning the team to deliver against key sales and margin targets.
- Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support.
- Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders.
- Driving Commercial Success
- Lead the team to meet store profitability and margin targets through sound commercial decisions.
- Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals.
- Understand and respond to local customer needs, developing effective business-to-business relationships.
- Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients.
- Empowering and Developing the Team
- Line manage the trade sales team—defining and assigning tasks, managing performance, and coaching for improvement.
- Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability.
- Support the life cycle of a colleague, including active recruitment.
- Operational Leadership & On-Duty Responsibility
- Act as the most senior leader in store when required, taking responsibility for store-wide operations.
- Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring.
- Service & Store Culture
- Lead by example—creating a positive department culture aligned with our core values.
- Promote the use of internal systems for communication, learning, and store operations.
Rewards & Benefits
- Work-Life Balance & Extras
- Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave– Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast– Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development– Learn, grow, and take your career to the next level.
- Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!
- Financial Benefits
- Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.
- EarlyPay– Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme– We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health & Wellbeing
- Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance– Protection for your loved ones should the unexpected happen.
- Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Trade Sales Manager in Peterborough employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Manager in Peterborough
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Trade Sales Manager role. Highlight your experience in leading teams and driving sales, and don’t forget to mention how you can champion customer service excellence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that could give you an edge during the interview process.
✨Tip Number 4
Don’t just wait for the job to come to you—apply through our website! It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do, so why not?
We think you need these skills to ace Trade Sales Manager in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trade Sales Manager role. Highlight your experience in leading teams, driving sales, and delivering excellent customer service—these are key aspects we’re looking for!
Showcase Your Leadership Skills: We want to see how you inspire and motivate your team. Share examples of how you've managed performance and fostered a collaborative culture in your previous roles. This will help us understand your fit for our team!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible to make your achievements stand out. We appreciate clarity and want to quickly see how you can contribute to our success.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Grafton Group
✨Know the Sales Desk Inside Out
Before your interview, make sure you understand the daily operations of a sales desk. Familiarise yourself with best practices in customer service and how to drive sales effectively. This will show that you're ready to lead the team and implement the store’s sales plan.
✨Demonstrate Your Leadership Skills
Be prepared to discuss your experience in managing teams and driving performance. Think of specific examples where you've inspired and motivated your team, and how you've created a culture of collaboration and accountability. This is key for the Trade Sales Manager role.
✨Showcase Your Commercial Acumen
Understand the importance of profitability and margin targets. Be ready to talk about how you've made sound commercial decisions in the past and how you can apply that knowledge to meet the store's goals. Highlight any experience with managing quote banks or improving conversion rates.
✨Emphasise Customer Relationship Building
Since this role involves developing business-to-business relationships, come prepared with examples of how you've successfully built and maintained client relationships. Discuss how you’ve identified customer needs and responded effectively to grow new business and retain key clients.