At a Glance
- Tasks: Join a team providing top-notch customer service and handling building materials.
- Company: Selco Builders Warehouse, a supportive and inclusive workplace for tradespeople.
- Benefits: Enjoy discounts, paid volunteer leave, enhanced family pay, and career development opportunities.
- Other info: Flexible hours, health benefits, and a commitment to your growth.
- Why this job: Be part of a dynamic team in a fast-paced environment with great colleagues.
- Qualifications: Enthusiastic attitude and willingness to learn; no prior experience necessary.
The predicted salary is between 20000 - 25000 £ per year.
What You’ll Be Doing:
- Working as part of a team providing excellent customer service wherever there is interaction with one of our customers.
- Using specialist equipment such as the sawmill, paint mixers and forklifts.
- We sell building materials, so there will be an element of manual handling; we can make reasonable adjustments if you need them.
- Merchandising stock displays and replenishing shelves across the store.
- The contracted hours for this role are 37.5 hours a week, working 5 out of 7 days.
Rewards & Benefits:
- Colleague Discount: Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme: Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave: Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay: Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast: Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development: Learn, grow, and take your career to the next level.
- Refer a Friend Bonus: Know someone great? Earn a bonus when they join our team!
- Enhanced Pension Scheme: We match every 1% above the statutory 5% that you contribute.
- EarlyPay: Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme: We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme: Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts: Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health Cash Plan: We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme: Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance: Protection for your loved ones should the unexpected happen.
- Gym Discounts: Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme: Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us:
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Shopfloor Assistant in Orpington employer: Grafton Group
At Selco Builders Warehouse, we pride ourselves on being an excellent employer that values our team members and their contributions. With a strong focus on work-life balance, comprehensive benefits, and opportunities for career development, we create an inclusive and supportive environment where everyone can thrive. Join us in a fast-paced, rewarding role as a Shopfloor Assistant, and enjoy perks like colleague discounts, enhanced family leave, and a commitment to your personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shopfloor Assistant in Orpington
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Grafton Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Grafton Group!
We think you need these skills to ace Shopfloor Assistant in Orpington
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Grafton Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Grafton Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Grafton Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Grafton Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
