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For Companies At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Selco Builders Warehouse, a supportive and inclusive workplace for tradespeople.
- Benefits: Enjoy discounts, enhanced family leave, private medical insurance, and career development opportunities.
- Why this job: Make a real impact in a fast-paced environment while growing your career.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Be part of a dynamic team that values safety and collaboration.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Driving Operational Excellence
- Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times.
- Implement store operations strategy to support sales growth and a great customer experience.
- Ensure store labour is effectively deployed within budget to meet service and trading needs.
- Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance.
- Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained.
Leading People & Culture
- Inspire, support, and challenge your team to deliver their best through clear direction and coaching.
- Foster a positive, collaborative team culture—lead by example and live Selco’s values every day.
- Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews.
- Empower colleagues to make decisions, encouraging ownership and accountability at all levels.
- Recognise great performance and support your team through change with strong communication and clarity.
Delivering for Our Customers
- Set the tone for outstanding service, aligned with our value of being brilliant for our customers.
- Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs.
- Promote a seamless, hassle-free experience across the trade counter, warehouse, yard, and delivery service.
Safety & Security First
- Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely.
- Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate.
- Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures.
- Be the primary first aider when on duty.
Rewards & Benefits
- Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave– Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast– Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development– Learn, grow, and take your career to the next level.
- Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!
Financial Benefits
- Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.
- EarlyPay– Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme– We work hard and celebrate success with yearly bonuses of up to 25% of salary.
- Sharesave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
- Private Medical Insurance –We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions.
- Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance– Protection for your loved ones should the unexpected happen.
- Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to‑earth individuals who bring a positive, team‑first attitude to everything they do! We’re a well‑established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast‑paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Deputy Manager in Nottingham employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Deputy Manager role at Selco. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to operational excellence and team leadership. We want you to shine when discussing how you can inspire and support your future team!
✨Tip Number 3
Showcase your passion for customer service! Think of examples where you've gone above and beyond for customers. This will resonate well with Selco's values and demonstrate that you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Selco family. Let’s get you that Deputy Manager position!
We think you need these skills to ace Deputy Manager in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your experience in driving operational excellence and leading teams, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: In your application, don’t forget to mention any previous experience you have in managing people and fostering a positive team culture. We love candidates who can inspire and support their colleagues, so share examples of how you've done this in the past.
Demonstrate Customer Focus: Since delivering outstanding service is crucial for us, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We want to know how you can contribute to creating a seamless experience for our clients!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows your enthusiasm for joining our team at Selco Builders Warehouse!
How to prepare for a job interview at Grafton Group
✨Know the Operations Inside Out
Before your interview, make sure you understand the daily operations of a store like Selco. Familiarise yourself with their operational excellence strategies and think about how you can contribute to driving sales growth and enhancing customer experience.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare examples of how you've inspired and developed your team in the past. Think about specific situations where you’ve fostered a positive culture or handled performance reviews effectively.
✨Customer Service is Key
Be ready to discuss how you would set the tone for outstanding service. Share examples of how you've resolved customer issues quickly and effectively, ensuring satisfaction while balancing business needs.
✨Prioritise Safety and Compliance
Health and safety are crucial in this role. Be prepared to talk about your experience with safety processes and how you ensure compliance in a busy environment. Highlight any relevant training or certifications you have that demonstrate your commitment to safety.