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- Tasks: Provide top-notch customer service and merchandise stock in a fast-paced setting.
- Company: Leading building materials supplier with a focus on inclusivity and support.
- Benefits: Colleague discounts, holiday buy schemes, and career development opportunities.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Team player with a passion for customer service and manual handling skills.
- Other info: Dynamic work environment with a strong reward programme.
The predicted salary is between 24000 - 36000 £ per year.
A leading building materials supplier is seeking team players to provide excellent customer service and use specialist equipment in a fast-paced environment.
Responsibilities include:
- Merchandising stock
- Supporting manual handling tasks
Benefits include:
- Colleague discounts
- Holiday buy schemes
- Career development opportunities
Join a company committed to inclusivity and employee support with a robust reward program.
Shopfloor Assistant: Customer Service & Merchandising in Guildford employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shopfloor Assistant: Customer Service & Merchandising in Guildford
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or manage stock efficiently. We all know that being a Shopfloor Assistant means being on your toes, so showing you can think on your feet is key.
✨Tip Number 3
Don’t forget to highlight your teamwork skills! This role is all about collaboration, so share examples of how you've worked well with others in the past. We want to see that you can contribute to a positive work environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Shopfloor Assistant: Customer Service & Merchandising in Guildford
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, as that’s a big part of the Shopfloor Assistant role.
Be Specific About Your Experience: Don’t just list your past jobs; tell us about specific tasks you’ve done that relate to merchandising and manual handling. We love seeing real examples that show you can thrive in a fast-paced environment like ours.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid slang. We’re looking for team players who can communicate well with both customers and colleagues.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Grafton Group
✨Know the Company
Before your interview, do a bit of research on the building materials supplier. Understand their values, products, and what makes them stand out in the market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on customer service, think of specific examples from your past experiences where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Familiarise Yourself with Merchandising
Brush up on merchandising techniques and how they apply to stock management. If you have experience with visual merchandising or organising stock displays, be sure to mention it. Showing that you understand the importance of presentation can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how the company supports inclusivity. This not only shows your interest but also helps you gauge if the company is the right fit for you.
