At a Glance
- Tasks: Manage and enhance our Kerridge ERP system while providing top-notch IT support.
- Company: Join a forward-thinking company focused on innovation and professional growth.
- Benefits: Competitive salary, opportunities for development, and a supportive work environment.
- Other info: Dynamic role with opportunities to shape the future of our IT architecture.
- Why this job: Be at the forefront of tech improvements and make a real difference in our operations.
- Qualifications: Experience with Kerridge ERP and strong skills in BI reporting and IT support.
The predicted salary is between 37800 - 46200 £ per year.
Role Overview
We are seeking a proactive and detail-oriented IT Manager to support and enhance our business systems and reporting capabilities.
The successful candidate will play a key role in maintaining and developing our Kerridge ERP system, delivering insightful dashboards, and providing first-line IT support at our single site organization.
The successful candidate will also proactively identify process improvements and deliver enhanced working practices across the company where possible.
We are keen to support professional development at all levels, and will work with the individual to ensure support where necessary.
Key Responsibilities
- ERP System Management
- Administer and support the Kerridge ERP system, including user access, configuration, and troubleshooting.
- Be instrumental in the upcoming Kerridge Upgrade
- Collaborate with departments to optimize workflows and ensure system efficiency.
- Liaise with Kerridge support and vendors for issue resolution and upgrades.
- Business Improvement
- Work with SLT to shape the business and realise efficiencies from a technical and process viewpoint
- Proactively search for and deliver business and departmental improvements, enabling a stable foundation for future growth
• Business Intelligence & Reporting
- Collaborate with the business to introduce a key set of reports and dashboards that will monitor and enhance business performance.
- Work with stakeholders to gather reporting requirements and translate them into actionable insights – assisted by external developers
- Ensure data accuracy and integrity across reporting platforms.
- IT Support
- Provide first-line technical support to users, resolving hardware, software, and network issue (one site).
- Manage IT assets, including procurement, setup, and maintenance of equipment.
- Support onboarding/offboarding processes, including account setup and access control.
- Co-ordinate peripheral systems from an IT perspective such as MCS, Prism, Maxoptra etc – new user set up, etc
- Project Support
- Assist in the planning and implementation of IT-related projects.
- Document processes, procedures, and system configurations.
- IT Architecture
- Work with the SLT and Group IT to define a robust IT Architecture for the Company
- Assist in defining uses of AI for the company and assist in implementing these where suitable
- Required Skills & Experience
- Proven experience with Kerridge ERP systems (preferably in a support or analyst role).
- Strong proficiency in BI Reporting, including DAX, data modeling, and dashboard creation.
- Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking.
- Excellent problem-solving and communication skills.
- Ability to manage multiple tasks and prioritize effectively.
Desirable Qualifications
- Degree or certification in IT, Computer Science, or related field.
- Experience with SQL or other data query languages.
- Familiarity with ITIL or other service management frameworks.
- Personal Attributes
- Analytical mindset with attention to detail.
- Strong interpersonal skills and a customer-focused approach.
- Self-motivated and able to work independently or as part of a team.
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IT Manager in Enfield employer: Grafton Group
Grafton Group is an excellent employer, offering a vibrant work culture in Rochester that prioritises exceptional customer service and employee well-being. With benefits like colleague discounts and a holiday buy scheme, alongside a commitment to diversity and career development, employees are empowered to thrive both personally and professionally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Enfield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Grafton Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Grafton Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Grafton Group!
✨Direct Apply to Grafton Group
Let's not forget to apply directly through the Grafton Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager in Enfield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Grafton Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Grafton Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Grafton Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
