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- Tasks: Lead the shop floor, ensuring exceptional store standards and a welcoming atmosphere.
- Company: Leyland SDM is a thriving retailer specialising in paint, tools, and DIY materials across London.
- Benefits: Enjoy competitive pay, bonuses, health plans, discounts, and flexible working options.
- Why this job: Join a dynamic team focused on growth, customer service, and a fun work culture.
- Qualifications: Supervisory experience preferred; retail or hospitality background is a plus but not essential.
- Other info: Receive comprehensive training through our exclusive academy and enjoy opportunities for career advancement.
The predicted salary is between 28800 - 42000 £ per year.
Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 35 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans.
Let’s paint the picture for you!
Our store experience and team cultures are underpinned by our values, and are vital to continue our strong performance. OurDeputy Store Managers play a key role in making this happen.
You’ll align with the Store Manager and lead the shop floor to ensure exceptional, consistent store standards, creating a fantastic culture and fun atmosphere. Honing your skills, you’ll be creating an in-store environment that makes customers feel welcome and comfortable, delivering excellent store performance at every turn.
What key skills and experience are we looking for?
* Assist the Store Manager in running the day-to-day operation of the store and deputise in their absence.
* Supervising and coaching all colleagues to become local experts; able to provide exceptional customer service.
- Get involved in people responsibilities – Recruitment, probation/people reviews, reward, recognition, training and development.
* Supervisory and or management experience.
* Experience within trade, retail or hospitality is preferred but not essential – don’t worry if you don’t know all our products, we will give you all the training you need through our exclusive training academy!
How we will reward you
* Competitive salary and very generous bonus opportunity
* Pension scheme with enhanced employer contributions
* Enhanced Maternity/paternity leave
* Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few)
* Employee discounts across the Grafton group and other high street stores
* Training and management opportunities/ apprenticeships
* Company sick pay
* Share saving scheme into our parent company, the Grafton Group
* Early Pay – the ability to withdraw your salary in advance
* Paid day off for Volunteering
* Life assurance
* Cycle to work scheme
* Refer a friend scheme
In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.
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Deputy Manager Designate employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager Designate
✨Tip Number 1
Familiarise yourself with Leyland SDM's product range and services. Understanding the basics of paint, tools, plumbing, and DIY materials will help you engage confidently with customers and demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to motivate and coach others will resonate well with the hiring team.
✨Tip Number 3
Research Leyland SDM's company culture and values. Being able to articulate how your personal values align with theirs during discussions can set you apart as a candidate who truly fits into their team.
✨Tip Number 4
Prepare thoughtful questions about the company's growth plans and training opportunities. This shows your genuine interest in the role and your eagerness to contribute to the team's success.
We think you need these skills to ace Deputy Manager Designate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Manager Designate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervisory or management roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and provide excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've successfully managed teams or improved store performance in previous roles. Make sure to convey your enthusiasm for joining Leyland SDM and contributing to their growth.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Grafton Group
✨Understand the Company Culture
Before your interview, take some time to research Leyland SDM's values and culture. Understanding their commitment to exceptional customer service and a fun atmosphere will help you align your answers with what they are looking for in a Deputy Manager Designate.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be expected to supervise and coach colleagues. Be prepared to share examples from your past experiences where you've successfully led a team or improved store performance. Highlight any relevant supervisory or management experience you have.
✨Emphasise Customer Service Experience
Even if you don't have direct experience in trade or retail, focus on any customer service roles you've held. Discuss how you ensured customers felt welcome and comfortable, as this aligns with the expectations of the role at Leyland SDM.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company's growth plans, training opportunities, and team culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
