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- Tasks: Provide exceptional service and support to customers while maintaining store presentation.
- Company: Leading retail organisation in London with a focus on customer experience.
- Benefits: Flexible shifts, team atmosphere, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in customer-facing roles and excellent communication skills.
- Other info: Adaptability and a friendly demeanour are key to success in this role.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail organization in London is seeking a Customer Service Advisor to provide exceptional service and support to customers. This role involves advising customers, maintaining store presentation, and contributing to a positive team atmosphere.
The ideal candidate will have experience in a customer-facing role and possess excellent communication skills, along with adaptability and a friendly demeanor. The position requires flexibility to work varied shifts, including weekends.
In-Store Customer Experience Advisor in City of London employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store Customer Experience Advisor in City of London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle various situations in-store.
✨Tip Number 3
Be ready to showcase your adaptability. Think of examples from your past experiences where you had to adjust quickly to changes or challenges. Employers love candidates who can think on their feet, especially in a busy retail environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace In-Store Customer Experience Advisor in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've gone above and beyond to help customers, so share those stories!
Keep It Friendly and Professional: Your application should reflect the friendly demeanour we’re looking for. Use a warm tone in your writing, but keep it professional. We want to get a sense of your personality!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this specific role. Mention how your skills align with the job description and what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Grafton Group
✨Know the Company Inside Out
Before your interview, do some research on the retail organisation. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your capability to excel as a Customer Experience Advisor.
✨Practice Your Communication Style
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Emphasise Teamwork and Flexibility
This position requires contributing to a positive team atmosphere, so be ready to discuss how you work well with others. Also, highlight your flexibility regarding varied shifts, including weekends, to show that you're adaptable and willing to meet the company's needs.
