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For Companies At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Selco Builders Warehouse, a supportive and inclusive employer in the trades industry.
- Benefits: Enjoy discounts, enhanced family leave, private medical insurance, and career development opportunities.
- Other info: Be part of a dynamic team that values safety and collaboration.
- Why this job: Make a real impact in a fast-paced environment while growing your career.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Driving Operational Excellence
- Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times.
- Implement store operations strategy to support sales growth and a great customer experience.
- Ensure store labour is effectively deployed within budget to meet service and trading needs.
- Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance.
- Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained.
Leading People & Culture
- Inspire, support, and challenge your team to deliver their best through clear direction and coaching.
- Foster a positive, collaborative team culture—lead by example and live Selco’s values every day.
- Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews.
- Empower colleagues to make decisions, encouraging ownership and accountability at all levels.
- Recognise great performance and support your team through change with strong communication and clarity.
Delivering for Our Customers
- Set the tone for outstanding service, aligned with our value of being brilliant for our customers.
- Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs.
- Promote a seamless, hassle-free experience across the trade counter, warehouse, yard, and delivery service.
Safety & Security First
- Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely.
- Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate.
- Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures.
- Be the primary first aider when on duty.
Rewards & Benefits
- Colleague Discount– Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme– Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave– Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay– Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast– Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development– Learn, grow, and take your career to the next level.
- Refer a Friend Bonus– Know someone great? Earn a bonus when they join our team!
Financial Benefits
- Enhanced Pension Scheme– We match every 1% above the statutory 5% that you contribute.
- EarlyPay– Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme– We work hard and celebrate success with yearly bonuses of up to 25% of salary.
- Sharesave Scheme– Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts– Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
- Private Medical Insurance –We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan– We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions.
- Employee Assistance Programme– Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance– Protection for your loved ones should the unexpected happen.
- Gym Discounts– Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme– Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to‑earth individuals who bring a positive, team‑first attitude to everything they do! We’re a well‑established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast‑paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Deputy Manager in Bradford employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Deputy Manager role at Selco. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to operational excellence and team leadership. We want you to shine when discussing how you can inspire and support your future team!
✨Tip Number 3
Showcase your passion for customer service! Think of examples where you've gone above and beyond for customers. This will resonate well with Selco's values and demonstrate that you’re the right fit for delivering outstanding service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Selco family. Let’s get you that Deputy Manager position!
We think you need these skills to ace Deputy Manager in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your experience in driving operational excellence and leading teams, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: In your application, don’t forget to mention specific examples of how you've inspired and developed your team in previous roles. We love candidates who can demonstrate their ability to foster a positive culture and empower others—so let us know how you’ve done this!
Highlight Customer Focus: Since delivering outstanding service is crucial for us, make sure to include any relevant experiences where you've gone above and beyond for customers. Share stories that show your commitment to customer satisfaction and how you balance it with business needs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Grafton Group
✨Know the Operations Inside Out
Before your interview, make sure you understand the daily operations of a store like Selco. Familiarise yourself with their operational strategies, KPIs, and how they ensure compliance and safety. This will show that you're serious about driving operational excellence.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams and fostering a positive culture. Think of examples where you've inspired your team or handled challenges effectively. Highlight how you can empower colleagues and promote accountability, as this aligns with the role's focus on people and culture.
✨Customer Service is Key
Prepare to talk about your approach to customer service. Share specific instances where you've resolved customer issues or improved the customer experience. Emphasising your commitment to outstanding service will resonate well with the company's values.
✨Safety First Mindset
Since health and safety are top priorities, be prepared to discuss how you've ensured safety in previous roles. Bring up any relevant training or experiences that demonstrate your ability to maintain a safe working environment and handle incidents effectively.