At a Glance
- Tasks: Deliver exceptional customer service and assist with stock merchandising in a busy store.
- Company: Join Selco Builders Warehouse, a dynamic team focused on trades and customer satisfaction.
- Benefits: Part-time hours, flexible adjustments, and a supportive team environment.
- Other info: Opportunity to grow in a fast-paced retail environment.
- Why this job: Be part of a team that values reliability and teamwork while serving customers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Selco Builders Warehouse is seeking a team member to deliver outstanding customer service across all customer interactions in our Birmingham store.
You will operate specialist equipment and participate in stock merchandising, with flexibility for reasonable adjustments due to manual handling considerations.
The role is part-time, with 20 hours per week, and you’ll join a busy trades-focused environment that values teamwork and reliability.
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Shop Floor Assistant - Customer Service & Merchandising in Birmingham employer: Grafton Group
Grafton Group is an excellent employer, offering a vibrant work culture in Rochester that prioritises exceptional customer service and employee well-being. With benefits like colleague discounts and a holiday buy scheme, alongside a commitment to diversity and career development, employees are empowered to thrive both personally and professionally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Floor Assistant - Customer Service & Merchandising in Birmingham
✨Join Local Trade Associations
Get involved with local trade associations or unions relevant to your field – they often have job boards and networking opportunities. This is a great way for us to get our foot in the door and meet folks who already work in the industry.
✨Showcase Your Skills
Consider creating a portfolio that showcases your best work, whether that's before-and-after photos of projects or testimonials from past clients. Let’s make your skills visible online and offline, helping potential employers see what you can do!
✨Network at Local Events
Attend local job fairs or trade shows – these are gold mines for making connections in the skilled trades. Speak to the booths and don’t be shy about handing out your CV. We never know who might be looking for part-time help!
✨Utilise Social Media Communities
Join groups on social media platforms like Facebook or LinkedIn that are focused on skilled trades. Engaging with these communities can lead to job opportunities, and sometimes even gigs that aren’t publicly advertised. Let's put ourselves out there and connect!
We think you need these skills to ace Shop Floor Assistant - Customer Service & Merchandising in Birmingham
Some tips for your application 🫡
Showcase Your Experience:In the skilled trades, your on-the-job experience speaks volumes. Make sure to highlight any apprenticeships, relevant projects, or even DIY jobs you've tackled. Specifics about tools you've used or methods you've mastered can really set you apart.
Include Certifications:If you’ve got any trade-specific certifications or licenses, feature them prominently in your CV. These are often essential in our field and show you're serious about your craft. Don't forget to mention any ongoing training too – it shows your commitment to learning!
Express Your Flexibility:Since this is a part-time role, it's crucial to emphasise your availability in your cover letter. Let Grafton Group know when you can work and that you’re open to different shifts. Being flexible can be a major selling point for part-time positions!
Tailor Your Application:Make sure you customise your CV and cover letter for Shop Floor Assistant - Customer Service & Merchandising at Grafton Group. Mention specific skills that align with the job description – whether it's carpentry, plumbing, or electrical work, showing you’ve done your homework makes a great impression.
How to prepare for a job interview at Grafton Group
✨Showcase Your Hands-On Skills
In the skilled trades, it’s all about showing what you can do! Bring along a portfolio of your previous work – think photos of projects, testimonials from past employers, or even a list of tools you’re comfortable using. This will give a tangible proof of your expertise and show that you’re ready to hit the ground running with Grafton Group.
✨Prepare for Practical Questions
Expect some hands-on questions during your interview. The interviewer might ask you how you’d tackle specific job scenarios. Brush up on techniques and tools relevant to your trade, and think through solutions for common challenges you’ve faced in the past. We want you to demonstrate not only your knowledge but also your problem-solving skills!
✨Highlight Your Flexibility
Since it's a part-time position, it's crucial to emphasise your adaptability. Be ready to discuss how your schedule can fit in with the needs of Grafton Group. If you’re available for emergencies or extra hours, let them know – this flexibility can set you apart from other candidates who may only want to stick to a strict schedule.
✨Communicate Your Learning Attitude
As a part-time worker, demonstrating your willingness to learn and adapt is key. Share examples of how you've picked up new skills in previous roles or training sessions. We want to see that you’re not just looking for a job to fill some time, but that you’re genuinely interested in growing within the skilled trades sector with Grafton Group.
