At a Glance
- Tasks: Lead the delivery team and ensure smooth operations while driving commercial success.
- Company: Join Selco Builders Warehouse, a supportive and inclusive employer in the trades industry.
- Benefits: Enjoy discounts, enhanced family leave, paid volunteer leave, and career development opportunities.
- Why this job: Make a real impact by empowering your team and enhancing customer service.
- Qualifications: Strong leadership skills and a passion for teamwork are essential.
- Other info: Dynamic work environment with excellent growth potential and a focus on health and safety.
The predicted salary is between 36000 - 60000 £ per year.
What You’ll Be Doing
- Leading the Delivery Team: Oversee daily delivery operations and ensure smooth functioning. Plan deliveries and ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries.
- Driving Commercial Success: Implement the store’s sales plan and make sound commercial decisions. Maximise delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services.
- Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and inductions for direct reports and drivers. Foster a high-support, high-challenge environment and empower colleagues.
- Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing store operations and resolving issues. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security.
- Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognise colleagues who embody core values. Ensure safe, ethical, and compliant store operations.
Rewards & Benefits
At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:
- Work-Life Balance & Extras: Colleague Discount, Holiday Buy Scheme, Paid Volunteer Leave, Enhanced Family Leave Pay, Free Breakfast, Apprenticeships & Career Development, Refer a Friend Bonus.
- Financial Benefits: Enhanced Pension Scheme, EarlyPay, Profit-Based Bonus Scheme, ShareSave Scheme, Retail & Leisure Discounts.
- Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Life Assurance, Gym Discounts, Cycle to Work Scheme.
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Delivery Manager in Birmingham employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Selco's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Delivery Manager role and be ready to share specific examples of your leadership and operational skills.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or the company's future plans. This shows you're engaged and serious about the role, plus it gives you a chance to see if Selco is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep an eye on any updates or new opportunities that pop up at Selco Builders Warehouse.
We think you need these skills to ace Delivery Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Delivery Manager role. Highlight your leadership experience and any relevant operational management skills to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your values align with our team culture. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive commercial success and empower teams. Numbers and examples speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Grafton Group
✨Know Your Delivery Operations
Familiarise yourself with the daily delivery operations and processes. Be ready to discuss how you would oversee these operations and ensure smooth functioning, as this is a key part of the Delivery Manager role.
✨Showcase Your Commercial Acumen
Prepare examples of how you've implemented sales plans or made commercial decisions in previous roles. Highlight your ability to maximise profitability and handle customer inquiries effectively.
✨Empowerment and Team Development
Think about how you can set direction and empower your team. Be prepared to share your experiences in conducting training and fostering a supportive environment, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a senior leader, you'll need to manage store operations and resolve issues. Prepare to discuss your leadership style and how you inspire teamwork and uphold customer service standards.