At a Glance
- Tasks: Support stores and customers with credit applications and manage accounts effectively.
- Company: Join Selco Builders Warehouse, a leader in supporting tradespeople across the UK.
- Benefits: Enjoy discounts, enhanced family leave, and a fantastic rewards package.
- Other info: Be part of an inclusive team that values your growth and well-being.
- Why this job: Make a real impact while developing your career in a fast-paced environment.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
What You’ll Be Doing
- Support stores and customers with credit account applications/queries including credit checks and set credit limits ensuring compliance with company policies, relevant legislation and third-party policies.
- Monitor and manage customer accounts including proactive debt collection (via all forms of communication) and escalating accounts to debt collection or legal action where necessary.
- Provide a professional and effective credit control service for the various stakeholders and build relationships with the stores.
- Collaborate as a team to resolve account issues, improve customer experience, and deliver process improvements across the function.
- Undertake any other duties, activities, or projects outside their job role that may be assigned to support the needs of the business.
What You'll Need
- Previous experience within credit control.
- Organisation skills, the ability to manage multiple accounts and prioritise tasks in a fast-paced environment.
- Excellent understanding of credit management principles and financial processes.
- Effective communication skills for liaising with external and internal stakeholders.
- Experience in a high-volume, multi-site, or retail environment.
Rewards & Benefits
- Work-Life Balance & Extras: Colleague Discount, Holiday Buy Scheme, Paid Volunteer Leave, Enhanced Family Leave Pay, Free Breakfast, Apprenticeships & Career Development, Refer a Friend Bonus.
- Financial Benefits: Enhanced Pension Scheme, EarlyPay, Profit-Based Bonus Scheme, ShareSave Scheme, Retail & Leisure Discounts.
- Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Life Assurance, Gym Discounts, Cycle to Work Scheme.
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We’re a well-established name in the industry with a strong store network across the UK and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer, creating a workplace where everyone feels welcome, respected, and able to thrive, regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Credit Controller in Birmingham employer: Grafton Group
Grafton Group is an excellent employer, offering a vibrant work culture in Rochester that prioritises exceptional customer service and employee well-being. With benefits like colleague discounts and a holiday buy scheme, alongside a commitment to diversity and career development, employees are empowered to thrive both personally and professionally in a supportive environment.
