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- Tasks: Safely deliver goods using an 18-tonne vehicle with a HIAB crane.
- Company: Join a reputable logistics company focused on safety and customer service.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a difference in deliveries.
- Qualifications: HGV Class 2 licence and HIAB crane certification required.
- Other info: Enjoy a role with clear performance targets and growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Role Purpose
To safely and efficiently deliver goods to customers using an 18-tonne vehicle equipped with a HIAB crane. Ensure compliance with transport regulations, maintain vehicle condition, and provide excellent customer service.
Key Responsibilities
- Operate an 18-tonne vehicle with HIAB crane in accordance with safety and legal standards.
- Load and unload goods using the HIAB crane, ensuring secure and safe handling.
- Conduct daily vehicle checks and report any defects or issues.
- Ensure all delivery paperwork is completed accurately and signed by customers.
- Maintain cleanliness and roadworthiness of the vehicle.
- Follow planned delivery routes and schedules.
- Provide excellent customer service during deliveries.
- Comply with company policies and transport regulations.
Person Specification
- Valid HGV Class 2 (Category C) licence.
- HIAB crane certification and experience.
- Good understanding of transport and safety regulations.
- Strong communication and customer service skills.
- Ability to work independently and manage time effectively.
- Reliable, punctual, and safety-conscious.
Key Performance Indicators (KPIs)
- On-time delivery rate (target: ≥ 95%).
- Customer satisfaction score (target: ≥ 90%).
- Vehicle defect reporting compliance (target: 100%).
- Accurate completion of delivery documentation.
- Safe operation of HIAB crane with zero incidents.
- Adherence to planned delivery routes and schedules.
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18 Tonne Driver with HIAB Crane employer: Grafton Group
Contact Detail:
Grafton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 18 Tonne Driver with HIAB Crane
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills, especially with the HIAB crane and customer service, make you the ideal candidate for the role.
✨Tip Number 3
Dress the part! Even if you're applying for a driving position, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace 18 Tonne Driver with HIAB Crane
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your HGV Class 2 licence and HIAB crane certification right at the start. We want to see that you’ve got the qualifications we’re looking for, so don’t hold back!
Be Clear and Concise: When filling out your application, keep it straightforward. Use bullet points if you can to make it easy for us to read. We appreciate clarity, especially when it comes to your experience and skills.
Customer Service Matters: Since providing excellent customer service is key in this role, share examples of how you’ve gone above and beyond for customers in the past. We love to see candidates who understand the importance of a good delivery experience!
Check Your Details: Before hitting submit, double-check all your details. Make sure your delivery paperwork experience is clear and that there are no typos. We’re all about accuracy, and it shows you care about your application!
How to prepare for a job interview at Grafton Group
✨Know Your Vehicle Inside Out
Make sure you’re familiar with the 18-tonne vehicle and HIAB crane you'll be operating. Brush up on safety regulations and maintenance checks, as you might be asked about these during the interview. Showing that you understand the technical aspects will impress your interviewers.
✨Demonstrate Customer Service Skills
Since providing excellent customer service is key in this role, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations or complaints, as this will showcase your communication skills.
✨Prepare for Practical Questions
Expect questions that test your knowledge of transport regulations and safe loading/unloading practices. You might even be asked to explain how you would handle specific scenarios on the road. Practising these responses can help you feel more confident during the interview.
✨Showcase Your Reliability
Reliability is crucial for this position, so come prepared with examples that highlight your punctuality and time management skills. Discuss how you plan your routes and manage your schedule to ensure on-time deliveries, as this aligns perfectly with their KPIs.
