Shopfloor Assistant - Customer Service & Hands-On Tools in Manchester
Shopfloor Assistant - Customer Service & Hands-On Tools

Shopfloor Assistant - Customer Service & Hands-On Tools in Manchester

Manchester Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and manage stock displays with hands-on tools.
  • Company: Leading building materials supplier in Manchester with a focus on teamwork.
  • Benefits: Enjoy discounts, enhanced family leave pay, and career development opportunities.
  • Why this job: Join a dynamic team and make a difference in a busy retail environment.
  • Qualifications: Positive attitude and a passion for teamwork are essential.

The predicted salary is between 24000 - 36000 Β£ per year.

A leading building materials supplier in Manchester is seeking a customer-focused team member. In this role, you will provide outstanding customer service, work with specialist tools, and manage stock displays in a busy retail environment.

You will work 37.5 hours a week, including every third weekend. The position offers various benefits, including discounts, enhanced family leave pay, and opportunities for career development.

Join us if you bring a positive attitude and enjoy teamwork!

Shopfloor Assistant - Customer Service & Hands-On Tools in Manchester employer: Grafton Group plc

As a leading building materials supplier in Manchester, we pride ourselves on fostering a supportive and dynamic work culture that values teamwork and customer service excellence. Our employees enjoy a range of benefits, including generous discounts, enhanced family leave pay, and ample opportunities for career development, making us an excellent employer for those seeking meaningful and rewarding employment in a vibrant retail environment.
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Contact Detail:

Grafton Group plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shopfloor Assistant - Customer Service & Hands-On Tools in Manchester

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on the building materials supplier. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.

✨Tip Number 3

Show off your teamwork spirit! The job description highlights the importance of teamwork, so be prepared to discuss how you've successfully worked with others in previous roles. Share specific instances where collaboration led to great results.

✨Tip Number 4

Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly through our site, you'll have a better chance of standing out and landing that interview. Plus, it’s super easy!

We think you need these skills to ace Shopfloor Assistant - Customer Service & Hands-On Tools in Manchester

Customer Service
Teamwork
Positive Attitude
Stock Management
Retail Environment Experience
Hands-On Tool Usage
Communication Skills
Time Management

Some tips for your application 🫑

Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!

Be Hands-On with Your Tools: If you've worked with tools before, let us know! Describe your experience and how comfortable you are using them. We love a candidate who’s not afraid to get their hands dirty.

Teamwork Makes the Dream Work: Since we value teamwork, mention any experiences where you collaborated with others. Show us how you contribute to a positive team environment and support your colleagues.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Grafton Group plc

✨Know Your Tools

Familiarise yourself with the specialist tools you'll be working with. Research common tools used in the building materials industry and be ready to discuss your experience or knowledge about them during the interview.

✨Customer Service Scenarios

Prepare for questions about customer service by thinking of specific examples where you provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.

✨Show Your Team Spirit

Since teamwork is key in this role, be ready to share experiences where you successfully collaborated with others. Highlight how you contribute positively to a team environment and how you handle challenges together.

✨Ask Insightful Questions

At the end of the interview, ask thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest and helps you determine if it's the right fit for you.

Shopfloor Assistant - Customer Service & Hands-On Tools in Manchester
Grafton Group plc
Location: Manchester

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