At a Glance
- Tasks: Lead a dynamic sales team and drive commercial success in a fast-paced environment.
- Company: Join Selco Builders Warehouse, a supportive and inclusive employer in the trade industry.
- Benefits: Enjoy discounts, enhanced family leave, paid volunteer time, and career development opportunities.
- Why this job: Make a real impact while developing your skills and growing your career with us.
- Qualifications: Experience in sales management and a passion for customer service.
- Other info: Be part of a collaborative culture that values teamwork and personal accountability.
The predicted salary is between 28800 - 42000 £ per year.
What You’ll Be Doing
- Leading the Sales Desk
- Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.
- Drive the implementation of the store’s sales plan, aligning the team to deliver against key sales and margin targets.
- Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support.
- Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders.
- Driving Commercial Success
- Lead the team to meet store profitability and margin targets through sound commercial decisions.
- Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals.
- Understand and respond to local customer needs, developing effective business-to-business relationships.
- Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients.
- Empowering and Developing the Team
- Line manage the trade sales team—defining and assigning tasks, managing performance, and coaching for improvement.
- Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability.
- Support the life cycle of a colleague, including active recruitment.
- Operational Leadership & On-Duty Responsibility
- Act as the most senior leader in store when required, taking responsibility for store-wide operations.
- Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring.
- Service & Store Culture
- Lead by example—creating a positive department culture aligned with our core values.
- Promote the use of internal systems for communication, learning, and store operations.
Rewards & Benefits
- Colleague Discount – Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme – Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave – Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay – Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast – Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development – Learn, grow, and take your career to the next level.
- Refer a Friend Bonus – Know someone great? Earn a bonus when they join our team!
- Enhanced Pension Scheme – We match every 1% above the statutory 5% that you contribute.
- EarlyPay – Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme – We work hard and celebrate success with quarterly and yearly bonuses.
- ShareSave Scheme – Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts – Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
- Health Cash Plan – We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
- Employee Assistance Programme – Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance – Protection for your loved ones should the unexpected happen.
- Gym Discounts – Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme – Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package. We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.
Trade Sales Manager in London employer: Grafton Group plc
Contact Detail:
Grafton Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend trade shows, local events, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to talk about yourself and what you bring to the table. Keep it concise but engaging—think of it as your personal sales pitch. Remember, you’re selling yourself just like you would sell a product!
✨Tip Number 3
Follow up after meetings or interviews. A quick thank-you email can go a long way in keeping you top of mind. It shows you’re genuinely interested and professional, which is exactly the kind of attitude we love at StudySmarter.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm for joining our team and makes it easier for us to spot your application.
We think you need these skills to ace Trade Sales Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trade Sales Manager role. Highlight your experience in leading teams, driving sales, and delivering excellent customer service—these are key aspects we’re looking for!
Showcase Your Leadership Skills: We want to see how you inspire and motivate your team. Share examples of how you've managed performance and fostered a collaborative culture in your previous roles. This will help us understand your approach to empowering others.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Grafton Group plc
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and targets relevant to the Trade Sales Manager role. Be ready to discuss how you've previously driven sales and margin targets, and think of specific examples where you maximised upsell opportunities.
✨Showcase Your Leadership Style
This role involves managing a team, so be prepared to talk about your leadership style. Share experiences where you've inspired and motivated a team, and how you’ve created a culture of collaboration and accountability. Use real-life examples to illustrate your points.
✨Understand Customer Needs
Demonstrate your understanding of local customer needs and how you can develop effective business-to-business relationships. Think about how you’ve previously monitored customer accounts and grown new business, and be ready to share those insights during the interview.
✨Align with Company Values
Familiarise yourself with Selco Builders Warehouse's core values and be ready to discuss how you embody these in your work. Highlight how you would lead by example to create a positive department culture, ensuring your answers reflect their commitment to inclusivity and teamwork.