At a Glance
- Tasks: Manage customer accounts and ensure timely payments while resolving queries.
- Company: Growing commercial business with a friendly team atmosphere.
- Benefits: Full-time permanent role with competitive salary and supportive work environment.
- Other info: Opportunity for career growth in a collaborative setting.
- Why this job: Join a dynamic team and develop your finance skills in a thriving company.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 30000 - 40000 € per year.
Grafton Banks Finance are working with a growing commercial business with offices in Chichester to recruit a Credit Controller on a full-time permanent basis. Reporting in the Finance Operations Manager and working in a small friendly team you will be responsible for taking ownership of key customer accounts and maintain status of each customer balance including any overdue amounts and timely resolution of any customers queries.
Duties and Responsibilities will include:
- Proactively communicate with customers to facilitate their account balance is settled within terms and timely payments are received.
- Follow up any overdue invoices and if necessary, obtain evidence of supply and supporting documentation.
- Regular communication with other team members on the resolution of queries and collectability of overdue accounts.
- Post bank receipts and payments to Accounting System.
- Reconcile customer statements on a regular basis and take action to resolve any queries as appropriate.
- Ensure all remittances are allocated accurately and on a timely basis according to the remittance supplied by the customer.
- Reconcile the bank accounts on a monthly basis.
- Process daily invoices and monthly statements and issue to Customer as required, including a daily banking upload.
Credit Controller employer: Grafton Banks Limited
Grafton Banks Finance offers a supportive and collaborative work environment in Chichester, where employees are valued and encouraged to grow within their roles. As a Credit Controller, you will benefit from a friendly team atmosphere, opportunities for professional development, and the chance to make a meaningful impact on customer relationships and financial operations. The company's commitment to employee well-being and career advancement makes it an excellent choice for those seeking a rewarding career in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on common credit control scenarios. Think about how you’d handle overdue accounts or customer queries. We want you to show off your problem-solving skills and proactive communication style!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind. Plus, it shows you’re genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website for the best chance at landing that credit controller role. We’ve got all the latest listings, and applying directly shows you’re keen and ready to jump in with both feet!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience and skills that match the job description, like your ability to manage customer accounts and resolve queries efficiently.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Mention your proactive communication skills and how you can help maintain customer relationships and ensure timely payments.
Showcase Your Attention to Detail:As a Credit Controller, attention to detail is key. In your application, give examples of how you've successfully reconciled accounts or managed invoices in the past. This will show us you’re the right person for the job!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Grafton Banks Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and balances all day. Brush up on your financial terminology and be ready to discuss how you've managed customer accounts in the past. This shows you’re not just familiar with the role but also confident in handling numbers.
✨Show Your Communication Skills
Proactive communication is key in this role. Prepare examples of how you've effectively communicated with customers to resolve queries or collect overdue payments. Highlighting your ability to maintain positive relationships will impress the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a particularly difficult customer or an overdue account. Think through your responses ahead of time, focusing on your problem-solving skills and how you would ensure timely payments.
✨Familiarise Yourself with Their Systems
Research the accounting systems commonly used in credit control. If you know what software the company uses, mention any relevant experience you have. This shows initiative and that you're ready to hit the ground running.
