At a Glance
- Tasks: Handle customer enquiries, organise deliveries, and manage quotes and paperwork.
- Company: Join a dynamic team at Grafters Recruitment Consultants.
- Benefits: Gain valuable experience in sales and customer service with potential for growth.
- Other info: Fast-paced role with opportunities for career advancement.
- Why this job: Perfect opportunity to develop your skills in a supportive environment.
- Qualifications: Excellent Excel skills; CAD and AI experience is a plus.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities:
- Take enquiries via the phone or email, gaining details and timings of jobs.
- Organising deliveries and collections with supporting paperwork.
- Booking fleet MOT's.
- Booking fleet service and repairs.
- Typing up quotes and sending via email.
- Gathering costs from suppliers of materials.
- Follow ups on quotes.
- Logging quotes and source of enquiry on database.
- Tracking monthly quote amounts and recording on database.
- Tracking quotes per month and reporting on a year to date.
- Tracking sales.
- General office administration to assist Lorraine.
- Excellent Excel skills required; CAD and AI experience is an advantage.
- Deliveries and collections if workshop are busy.
- Liaising with suppliers and customers.
- Producing worksheets for workshop with job details.
- Collecting work sheets from workshop on completion, contacting customers to collect finished jobs.
We endeavour to reply to all applications; however, if you haven’t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
Sales & Customer Service Coordinator in Eastbourne employer: Grafters Recruitment Consultants Ltd
At Grafters Recruitment Consultants, we pride ourselves on fostering a supportive and dynamic work environment that encourages personal and professional growth. As a Sales & Customer Service Coordinator, you will benefit from comprehensive training, a collaborative team culture, and opportunities to develop your skills in a fast-paced setting. Located in a vibrant area, our company offers a unique blend of career advancement and a fulfilling work-life balance, making it an excellent choice for those seeking meaningful employment.
Contact Details:
Grafters Recruitment Consultants Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Service Coordinator in Eastbourne
✨Tip Number 1
Make sure you know the ins and outs of the role! Familiarise yourself with the responsibilities listed in the job description, like handling enquiries and organising deliveries. This way, you can confidently discuss how your skills match what they're looking for.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with suppliers and customers, it’s crucial to show off your excellent verbal and written skills during interviews. We recommend doing mock interviews with friends or using online resources to sharpen your responses.
✨Tip Number 3
Don’t forget to showcase your organisational skills! The role involves tracking quotes and managing paperwork, so be ready to share examples of how you've successfully handled similar tasks in the past. We love hearing about your real-life experiences!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you don’t hear back within a week, don’t be discouraged—keep an eye out for future roles that might suit you better. We’re always on the lookout for talent!
We think you need these skills to ace Sales & Customer Service Coordinator in Eastbourne
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role involves taking enquiries and liaising with customers, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Be Organised in Your Approach:We love a well-structured application! Make sure to organise your thoughts logically, just like you would when booking deliveries or tracking quotes. This will show us that you can handle the administrative side of things with ease.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific responsibilities mentioned in the job description. Highlight any relevant experience you have with customer service or office administration.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Grafters Recruitment Consultants Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Sales & Customer Service Coordinator. Familiarise yourself with handling enquiries, organising deliveries, and managing quotes. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Excel Skills
Since excellent Excel skills are a must, brush up on your abilities before the interview. Be prepared to discuss how you've used Excel in past roles, especially for tracking data or reporting. Maybe even bring along a sample of your work if it’s relevant!
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, like dealing with a difficult customer or managing multiple tasks at once. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the tools they use for tracking quotes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
