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- Tasks: Handle customer enquiries, organise deliveries, and manage quotes with precision.
- Company: Join a dynamic team at Grafters Recruitment Consultants.
- Benefits: Gain valuable experience in customer service and sales while developing your skills.
- Other info: Opportunity for growth and learning in a supportive office atmosphere.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced environment.
- Qualifications: Strong Excel skills required; CAD and AI experience is a bonus.
Take enquiries via the phone or email, gaining details and timings of jobs.
- Organising deliveries and collections with supporting paperwork
- Booking fleet MOT’s
- Booking fleet service and repairs
- Typing up quotes and sending via email
- Gathering costs from suppliers of materials
- Follow ups on quotes
- Logging quotes and source of enquiry on database
- Tracking monthly quote amounts and recording on database
- Tracking quotes per month and reporting on a year to date
- Tracking sales
- General office administration to assist Lorraine
- Excellent Excel skills required, CAD and AI experience an advantage
- Deliveries and collections if workshop are busy
- Liaising with suppliers and customers
- Producing worksheets for workshop with job details
- Collecting work sheets from workshop on completion, contacting customers to collect finished jobs
We endeavour to reply to all applications; however, if you haven’t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
Customer Service/ Sales in Eastbourne employer: Grafters Recruitment Consultants Ltd
Contact Detail:
Grafters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/ Sales in Eastbourne
✨Tip Number 1
Make sure you know the ins and outs of customer service and sales. Brush up on your communication skills, as you'll be chatting with customers and suppliers a lot. We want you to shine in those phone calls and emails!
✨Tip Number 2
Get familiar with Excel, CAD, and AI tools. These skills are key for tracking quotes and managing data. We recommend doing a quick online course or tutorial to boost your confidence before the interview.
✨Tip Number 3
Practice your follow-up techniques! Being proactive about following up on quotes can set you apart from other candidates. We suggest role-playing with a friend to nail down your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service/ Sales in Eastbourne
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your excellent Excel skills in your application. If you've got any experience with CAD or AI, don't forget to mention that too! We love seeing how you can bring your unique skills to the table.
Be Clear and Concise: When typing up your application, keep it clear and to the point. We appreciate straightforward communication, just like you'll be doing with customers and suppliers. Make it easy for us to see why you're a great fit!
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific tasks from the role, like organising deliveries or tracking quotes, to show us you understand what we’re looking for. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Grafters Recruitment Consultants Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of customer service and sales. Familiarise yourself with common queries, delivery processes, and how to handle follow-ups. This will show that you're proactive and ready to hit the ground running.
✨Excel-lent Preparation
Since excellent Excel skills are a must, brush up on your spreadsheet abilities. Be prepared to discuss how you've used Excel in past roles, especially for tracking quotes and sales. Maybe even bring a few examples of your work to showcase your skills!
✨Communication is Key
You'll be liaising with suppliers and customers, so practice clear and concise communication. Think about how you would explain complex information simply. Role-playing with a friend can help you feel more confident when discussing your approach during the interview.
✨Show Your Organisational Skills
This role involves a lot of organisation, from booking fleet services to managing paperwork. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlighting your organisational prowess will definitely impress the interviewers!