Multi-Site Hospitality Ops Leader – Guest Experience in Nottingham
Multi-Site Hospitality Ops Leader – Guest Experience

Multi-Site Hospitality Ops Leader – Guest Experience in Nottingham

Nottingham Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations across multiple restaurants, enhancing guest experiences and performance standards.
  • Company: Dynamic multi-site restaurant group in the vibrant Northwest.
  • Benefits: Competitive salary up to £70,000 plus bonuses and career growth opportunities.
  • Why this job: Make a real impact on guest satisfaction and influence exciting food and drink menus.
  • Qualifications: Experience in hospitality management with strong leadership and commercial skills.
  • Other info: Join a passionate team dedicated to delivering exceptional dining experiences.

The predicted salary is between 42000 - 84000 £ per year.

A multi-site restaurant group in the Northwest is seeking an Operations Manager with experience in hospitality. The successful candidate will lead operations across restaurants in Leeds, Liverpool, and Manchester, focusing on guest experiences and performance standards.

A competitive salary of up to £70,000 plus bonuses is offered. The role includes influencing food and drink menus and driving guest satisfaction, ideal for someone with strong commercial acumen and leadership skills.

Multi-Site Hospitality Ops Leader – Guest Experience in Nottingham employer: Graft

Join a dynamic multi-site restaurant group in the vibrant Northwest, where your leadership will directly enhance guest experiences across our Leeds, Liverpool, and Manchester locations. We pride ourselves on fostering a collaborative work culture that values innovation and employee growth, offering competitive salaries, performance bonuses, and opportunities to influence our food and drink offerings. With a focus on excellence and a commitment to staff development, we provide a rewarding environment for those passionate about hospitality.
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Contact Detail:

Graft Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Multi-Site Hospitality Ops Leader – Guest Experience in Nottingham

Tip Number 1

Network like a pro! Reach out to folks in the hospitality industry, especially those who work in multi-site operations. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your guest experience skills! When you get the chance to chat with potential employers, share specific examples of how you've improved guest satisfaction in previous roles. Numbers and stories stick!

Tip Number 3

Be ready to discuss food and drink trends! As an Ops Leader, you'll need to influence menus. Stay updated on what's hot in the culinary world and be prepared to share your ideas during interviews.

Tip Number 4

Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it shows you're genuinely interested in joining our team. Don't miss out on that competitive salary and bonuses!

We think you need these skills to ace Multi-Site Hospitality Ops Leader – Guest Experience in Nottingham

Operations Management
Hospitality Experience
Guest Experience Focus
Performance Standards
Commercial Acumen
Leadership Skills
Menu Development
Guest Satisfaction Improvement

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve enhanced guest experiences or improved operations – this will show us you’re the right fit for our multi-site environment.

Highlight Your Leadership Skills: We want to see how you’ve led teams in the past! Use your application to showcase your leadership style and any successful initiatives you’ve implemented. This is your chance to demonstrate how you can influence and inspire others across our restaurants.

Be Specific About Your Achievements: Quantify your successes wherever possible. Whether it’s improving guest satisfaction scores or increasing revenue, numbers speak volumes. We love seeing concrete examples of how you’ve made a difference in previous roles.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.

How to prepare for a job interview at Graft

Know Your Venues

Familiarise yourself with the restaurants in Leeds, Liverpool, and Manchester. Research their menus, guest reviews, and unique selling points. This will show your genuine interest and help you discuss how you can enhance their guest experience.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the hospitality sector. Highlight specific situations where your leadership made a difference in guest satisfaction or operational efficiency. This will demonstrate your capability to influence and inspire others.

Understand Commercial Acumen

Brush up on your knowledge of food and drink trends, as well as pricing strategies. Be ready to discuss how you can drive profitability while maintaining high guest satisfaction. This shows that you’re not just about service but also about the bottom line.

Prepare Questions

Think of insightful questions to ask during the interview. Inquire about their current challenges in guest experience or how they measure success across their sites. This shows your proactive approach and genuine interest in the role.

Multi-Site Hospitality Ops Leader – Guest Experience in Nottingham
Graft
Location: Nottingham

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  • Multi-Site Hospitality Ops Leader – Guest Experience in Nottingham

    Nottingham
    Full-Time
    42000 - 84000 £ / year (est.)
  • G

    Graft

    50-100
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