At a Glance
- Tasks: Lead and shape a growing multi-site restaurant group while enhancing guest experiences.
- Company: Dynamic restaurant group with a focus on people and performance.
- Benefits: Salary up to £70,000, bonuses, and opportunities for career progression.
- Other info: Join a supportive team and influence exciting food and drink menus.
- Why this job: Make a real impact on brand growth and guest satisfaction in a vibrant environment.
- Qualifications: Experience in multi-site hospitality management and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
We’re looking for a highly experienced and commercially driven Operations Manager to take the lead across a growing multi-site restaurant group operating in Leeds, Liverpool, and Manchester. If you’re a strategic operator with a passion for people, performance and delivering consistent, outstanding guest experiences, we’d love to hear from you.
What we’re offering:
- Salary up to £70,000 plus Bonus
- Quarterly performance bonus scheme
- Opportunity to lead and shape an expanding restaurant group
- The chance to influence seasonal food & drink menus and supplier partnerships
- Autonomy to drive performance, standards, and guest satisfaction across multiple sites
- A supportive senior team with room for long-term progression
- A dynamic role with real impact on people, profitability, and brand growth
What we’re looking for:
- Proven experience as an Operations Manager within a multi-site hospitality
- Strong commercial acumen with confidence analysing KPIs, labour, GP, EBITDA
- Excellent leadership, coaching and communication skills with the ability to develop high-performing teams
- Sound understanding of UK hospitality legislation, including Health & Safety, Food Safety, Licensing and Employment Law
- Experience managing HR processes, recruitment, onboarding and succession planning
- Highly organised with strong problem-solving ability and a hands-on, solutions-oriented approach
- Someone passionate about delivering exceptional guest experiences and maintaining brand standards
Please send your CV to Scott and we will get in touch.
Seniority level: Executive
Employment type: Full-time
Job function: Management and Training Hospitality
Operations Manager in Nottingham employer: Graft
Join a dynamic multi-site restaurant group in the vibrant Northwest, where your leadership will directly enhance guest experiences across Leeds, Liverpool, and Manchester. We pride ourselves on a supportive work culture that fosters employee growth through training and development opportunities, alongside a competitive salary and performance bonuses that reward your hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Nottingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Graft. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Graft
Don't be shy about reaching out to Graft directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Nottingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Graft and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Graft
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
