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- Tasks: Provide hands-on IT and AV support to students and staff in a vibrant university setting.
- Company: A leading university in Bath with a focus on innovation and support.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in the tech experience of students and staff.
- Qualifications: Strong customer service skills and technical experience with various operating systems.
- Other info: Exciting environment with plenty of opportunities to learn and develop your skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading University in Bath seeks an IT Support Analyst to provide exceptional support in a dynamic environment. This role involves assisting students and staff with IT and AV services, rectifying faults, and contributing to a knowledgeable support team.
Ideal candidates will have:
- Strong customer service skills
- Technical experience with various operating systems
- A proactive approach to problem-solving
They offer competitive salary benefits and a supportive work environment.
IT & AV Support Specialist — Hands-On Tech in Bath employer: gRafiKs
Contact Detail:
gRafiKs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & AV Support Specialist — Hands-On Tech in Bath
✨Tip Number 1
Network like a pro! Reach out to current employees at the University in Bath through LinkedIn or other platforms. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your IT and AV projects. This could be anything from troubleshooting guides to successful tech implementations. It’s a great way to demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to customer service and technical support. We can even do mock interviews together to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available there to help you stand out in the hiring process.
We think you need these skills to ace IT & AV Support Specialist — Hands-On Tech in Bath
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've helped others in the past, especially in tech support roles. Remember, it's all about making users feel supported and valued!
Be Specific About Your Technical Skills: Don’t just list your technical skills; give us examples of how you’ve used them. Whether it’s troubleshooting operating systems or setting up AV equipment, we love seeing real-life applications of your expertise. It helps us understand what you can bring to our team!
Keep It Professional Yet Personal: While we appreciate a professional tone, don’t be afraid to let your personality shine through. We’re looking for someone who fits into our dynamic environment, so a touch of your unique voice can make your application stand out. Just keep it relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at gRafiKs
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the operating systems and AV services mentioned in the job description. Be ready to discuss specific tools or software you've used and how you've solved tech issues in the past.
✨Show Off Your Customer Service Skills
Since this role involves assisting students and staff, think of examples where you've provided excellent customer service. Prepare to share stories that highlight your communication skills and ability to handle challenging situations with a positive attitude.
✨Be Proactive in Problem-Solving
The ideal candidate is proactive, so come prepared with examples of how you've taken initiative in previous roles. Think about times when you identified a problem before it escalated and what steps you took to resolve it.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, the types of challenges they face, or the technologies they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
