Site Facilities Officer

Site Facilities Officer

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor and manage building facilities, ensuring safety and compliance across corporate properties.
  • Company: Join Cambridgeshire County Council's dynamic Property Services team.
  • Benefits: Enjoy a comprehensive wellbeing package, flexible working, and additional annual leave options.
  • Why this job: Make a real difference in maintaining safe and welcoming environments for the community.
  • Qualifications: Experience in facilities management and strong communication skills are essential.
  • Other info: Great opportunity for career growth and to work in a supportive team.

The predicted salary is between 30000 - 40000 £ per year.

A new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC’s sites throughout Cambridgeshire.

We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.

You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others. The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.

**Overall purpose of the job**

  • To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building.
  • To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs.
  • Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards.
  • Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building.
  • Audit and report on maintenance issues through the appropriate route.
  • Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system.
  • To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio.

The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification.

**Our benefits**

  • A comprehensive **wellbeing package** to cover **all aspects of wellbeing**, both in and out of work, which can also be accessed by your family.
  • Buy up to **4 weeks additional annual leave** (pro-rata) through our salary sacrifice scheme.

Site Facilities Officer employer: Grafham Water Center

Cambridgeshire County Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Site Facilities Officer, you will benefit from a comprehensive wellbeing package, opportunities for additional annual leave, and the chance to work in a dynamic environment that values safety and customer service. With a commitment to safeguarding and promoting welfare, this role provides meaningful engagement within the community while ensuring our facilities are maintained to the highest standards.
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Contact Detail:

Grafham Water Center Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Site Facilities Officer

✨Tip Number 1

Get to know the company! Research Cambridgeshire County Council and its values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to facilities management. Think about scenarios where you've demonstrated your problem-solving skills and customer service prowess—these are key for the Site Facilities Officer role.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Site Facilities Officer

Building Facilities Management
Customer Service
Health and Safety Compliance
Communication Skills
Organisational Skills
Proactive Problem-Solving
Team Collaboration
Contractor Management
Budget Management
IT Skills
Maintenance Monitoring
Event Setup
Flexibility
Driving Licence

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Site Facilities Officer role. Use keywords from the job description to show that you understand what we're looking for.

Show Off Your Skills: Don’t hold back on showcasing your communication and organisational skills! We want to see how you can contribute to our team, so give examples of how you've successfully worked in a busy facilities or customer service environment.

Be Proactive: We love candidates who take initiative! In your application, mention times when you've gone above and beyond in your previous roles. This will demonstrate your proactive nature and ability to work independently.

Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Grafham Water Center

✨Know Your Stuff

Make sure you understand the key responsibilities of a Site Facilities Officer. Brush up on your knowledge of preventative and reactive maintenance cycles, and be ready to discuss any relevant experience you have in facilities management or customer service.

✨Show Off Your Communication Skills

Since this role involves liaising with contractors and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations.

✨Demonstrate Proactivity

Be prepared to share instances where you've taken the initiative in your previous jobs. Whether it was identifying a maintenance issue before it became a problem or suggesting improvements to processes, showing that you can think ahead will impress the interviewers.

✨Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics or specific challenges the Property Services team is currently facing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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