At a Glance
- Tasks: Create a welcoming library space and assist customers across various locations.
- Company: Join a supportive team at Cambridgeshire County Council.
- Benefits: Enjoy flexible hours, wellbeing packages, and professional development opportunities.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working environment with opportunities for growth and recognition.
The predicted salary is between 25948 - 25989 £ per year.
We are currently recruiting for two 0 hours Relief Community Library Assistants. The named bases for these positions are either Cambourne Library or Sawston Library but the position holder will be expected to cover other libraries across South Cambs; Comberton, Linton, Sawston, Great Shelford, Papworth, Cottenham, Bar Hill, Histon and Willingham. This may be at short notice to cover sickness or planned to cover annual leave.
We are looking for friendly, enthusiastic, and versatile people. You will have high standards of customer care and be able to work using your own initiative. The successful candidates will be responsible for creating a friendly and welcoming library space for all customers and volunteers. You will be able to multi-task, be flexible and enjoy working under pressure.
There will be scope for working in other locations, so flexibility and adaptability is a must. Due to the locations of the libraries and the nature of the role access to a vehicle is essential. IT skills are essential for this role and full training will be given on library specific systems and processes. The role involves a significant amount of standing, bending, carrying books and pushing heavy trollies.
You will:
- be confident using your initiative.
- have excellent communication and digital skills.
- be able to work with volunteers.
- be able to quickly master the varied aspects of library routines, including front line customer care, using the library management system, the self-service machines, handling cash, stock requests and stock circulation procedures.
- demonstrate a mature and professional attitude.
- be able to work collaboratively with partners in the building.
This is a 0 hours permanent post. The salary is pro rata to reflect this.
Interviews will be held at Cambourne Library on Thursday 14th May.
For more information or to chat about this opportunity please contact, Lisa Dimaline, Area Library Manager, at: lisa.dimaline@cambridgeshire.gov.uk or Shelley Hale, District Library Manager at: shelley.hale@cambridgeshire.gov.uk.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage:
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
- Take your bank holidays flexibly to better suit your personal circumstances.
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
- Opportunities to nominate and receive Employee Recognition Awards.
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Relief Community Library Assistant employer: Grafham Water Center
Contact Detail:
Grafham Water Center Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Community Library Assistant
✨Tip Number 1
Get to know the libraries in South Cambs! Familiarise yourself with Cambourne, Sawston, and the other locations. This way, when you get called in, you'll feel right at home and ready to jump in.
✨Tip Number 2
Show off your customer service skills during the interview! Think of examples where you've created a welcoming environment or helped someone out. We want to see that friendly enthusiasm!
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to handle unexpected situations, like covering shifts at short notice. It’s all about showing that you can roll with the punches.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at Cambridgeshire County Council.
We think you need these skills to ace Relief Community Library Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for libraries and community service shine through. We want to see that friendly and enthusiastic vibe you bring to the table!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. Mention your customer care experience and any IT skills you have, as these are key for us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Relief Community Library Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Grafham Water Center
✨Know Your Libraries
Familiarise yourself with the libraries you'll be covering, like Cambourne and Sawston. Understand their unique offerings and community roles. This will show your enthusiasm and readiness to engage with different environments.
✨Showcase Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve gone above and beyond to help someone, as this role is all about creating a welcoming space for everyone.
✨Demonstrate Flexibility and Initiative
Be ready to discuss times when you've had to adapt quickly to changing circumstances. Highlight your ability to work independently and how you handle pressure, as these traits are crucial for a Relief Community Library Assistant.
✨Brush Up on IT Skills
Since IT skills are essential for this role, make sure you're comfortable with basic library management systems and self-service machines. If you have experience with similar technology, be sure to mention it during your interview.