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- Tasks: Support users with personal care and respond to telecare alerts in a dynamic environment.
- Company: Join Cambridgeshire, a diverse community-focused employer committed to inclusivity and support.
- Benefits: Enjoy flexible hours, wellbeing packages, additional leave options, and employee discounts.
- Why this job: Make a real difference in people's lives while gaining valuable experience in social care.
- Qualifications: Previous care experience and NVQ Level 2 Care qualification are essential; Level 3 is a plus.
- Other info: Flexible shifts available; must have a driving license and access to a car.
The predicted salary is between 20500 - 22000 £ per year.
The Enhanced Response Service is a fast-paced service providing support to service users who trigger their telecare alarm, working alongside the ambulance service to respond to non-injured falls. We promote independence and signpost service users to Partnership teams for care and support in a person-centred way.
This role requires flexible working, including morning, evening, and weekend shifts, with the ability and willingness to travel across the team area.
What will you be doing?
- Support workers assist with personal care (washing, dressing, toileting, catheter care, feeding, meal prep, medication), respond to falls and telecare alerts, and provide reassurance and practical help in coordination with other services such as Fire and Rescue and Ambulance.
- You will apply learning from adult protection, diversity, and mental capacity training, and be responsible for recognising and reporting incidents or concerns according to Council policy.
- You will liaise effectively within the team and with other agencies (assistive technology, health colleagues) to ensure effective service delivery.
- You will also complete documentation regarding service users' care, following CCC policy.
About you
- You should have previous experience in a care environment, preferably within Adult social care, with an NVQ Level 2 Care qualification or equivalent, and be willing to work towards Level 3.
- You need to demonstrate a good standard of general education, including basic literacy and numeracy, and have good IT skills to update electronic records.
- The role involves flexible working, including shifts at different times, and travel across Cambridgeshire.
- You must have access to a car, a full driving license, and business insurance.
The available positions are:
- 18.25 hours/week at Hinchingbrook Hospital, Huntingdon
- 14.75, 18, or 18.25 hours/week at Hereward Hall, March
Please note: These part-time roles do not meet sponsorship requirements.
We offer various benefits, including:
- A comprehensive wellbeing package accessible to colleagues and their families
- Option to buy up to 4 weeks additional annual leave via salary sacrifice
- Flexible bank holiday arrangements
- Tax-advantaged pension contributions
- Development opportunities, apprenticeships, coaching
- Paid volunteering hours annually
- Peer support groups through our IDEAL network
- Employee Recognition Awards
- Access to discounts via Our Cambs Rewards, Car Lease, and Cycle to Work schemes
About us
Cambridgeshire offers a diverse environment, from urban Cambridge to rural landscapes. Our values drive our culture, and we aim for a workforce that reflects our community's diversity. We are committed to inclusivity, supporting reasonable adjustments during recruitment and employment, and promoting equality, diversity, and inclusion through our strategies and networks.
We are a Disability Confident Employer, encouraging candidates to discuss any adjustment needs with the hiring manager. Our opportunities include apprenticeships, development programs, and staff benefits.
Job Details
- Salary: £25,584 to £27,269 pro rata
- Salary Frequency: Annual
- Working Hours: 14.75, 18, 18.25 hours/week
- Job Reference: Ref/71093/6690
- Contract Type: Part Time
- Closing Date: 30 June 2025
- Job Category: Social Care - Adults
- Location: New Shire Hall, Emery Crescent, Enterprise Campus Weald, UK
Part time Enhanced Response Service Support Workers employer: Grafham Water Center
Contact Detail:
Grafham Water Center Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Enhanced Response Service Support Workers
✨Tip Number 1
Familiarise yourself with the Enhanced Response Service and its operations. Understanding how the service collaborates with the ambulance service and other agencies will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your flexibility in working hours. Since the role requires morning, evening, and weekend shifts, be prepared to discuss your availability and willingness to adapt to the team's needs.
✨Tip Number 3
Showcase your experience in personal care and support roles. Be ready to provide examples of how you've assisted individuals in similar situations, as this will illustrate your capability to handle the responsibilities of the position.
✨Tip Number 4
Prepare questions about the team dynamics and collaboration with other services. This shows your interest in working effectively within a team and your commitment to providing high-quality care.
We think you need these skills to ace Part time Enhanced Response Service Support Workers
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Enhanced Response Service Support Worker position. Tailor your application to highlight relevant experience in personal care and support services.
Highlight Relevant Experience: In your supporting statement, emphasise your previous experience in a care environment, particularly within adult social care. Mention any qualifications like NVQ Level 2 Care and your willingness to work towards Level 3.
Demonstrate Flexibility: Since the role requires flexible working hours, make sure to mention your availability for morning, evening, and weekend shifts. Highlight your ability to travel across the team area and your access to a car.
Showcase IT Skills: As good IT skills are essential for updating electronic records, include specific examples of your proficiency with technology in your application. This could be software you’ve used or tasks you’ve completed that demonstrate your capability.
How to prepare for a job interview at Grafham Water Center
✨Show Your Care Experience
Make sure to highlight your previous experience in a care environment. Discuss specific situations where you provided personal care or supported individuals, as this role requires a strong background in adult social care.
✨Demonstrate Flexibility
Since the role involves flexible working hours, be prepared to discuss your availability for morning, evening, and weekend shifts. Mention any previous roles where you adapted to changing schedules.
✨Emphasise Teamwork Skills
This position requires effective communication and collaboration with other services. Share examples of how you've successfully worked within a team or liaised with other agencies in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios, such as responding to falls or telecare alerts. Think about how you would reassure service users and coordinate with emergency services.
