At a Glance
- Tasks: Coordinate care placements and ensure quality support for individuals in need.
- Company: Join Cambridgeshire County Council, a diverse and inclusive workplace.
- Benefits: Enjoy a comprehensive wellbeing package, flexible holidays, and professional development opportunities.
- Other info: Fixed term role with excellent career growth and community impact.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in public sector placements and strong compliance skills are essential.
The predicted salary is between 34434 - 36363 £ per year.
The Brokerage Officer is part of the Adult Social Care Contract Management & Market Shaping service, which plays a critical role in ensuring people with care and support needs are matched with safe, appropriate, and value‐for‐money care and support. The Brokerage service works closely with social work teams, providers, and commissioning colleagues to support timely placements, manage system pressures, and uphold statutory duties across Cambridgeshire.
In this role, you will carry out person‐centred brokerage activity, implementing agreed processes to source and coordinate care and support that meets individual needs while managing risk, cost, and quality. You will work within clearly defined procedures, ensuring placements are made safely and efficiently, records are accurate, and issues are identified and escalated appropriately.
By resolving the majority of queries at first point of contact, monitoring your own compliance, and contributing to continuous improvement of brokerage processes, the Brokerage Officer helps reduce delays, maintain service flow, protect public funds, and improve experiences for people using services. Your work supports consistent practice across the service and enables the organisation to respond effectively to demand while maintaining high standards of quality and accountability.
This role is fixed term for one year.
What will you be doing?
- You will implement and report back on assigned tasks for the Authority, adhering to set processes to ensure that brokerage services are delivered safely and efficiently.
- You will monitor your own activities for compliance and accuracy, raising any risks or concerns with your supervisor or manager.
- You will maintain careful records and contribute to the effective operation of the team.
- You will also be required to participate in reviews and discussions to help improve brokerage processes, promote safe practice, and achieve service priorities through consistent and accurate reporting.
- You will deputise for your immediate manager from time to time.
About you
You will have previous experience of working across organisations in joint working arrangements including significant experience of public sector placement finding. You will have familiarity with contract management, compliance, risk assessment and performance monitoring, a proven record of participating in brokerage systems changes, programmes from planning through delivery with measurable results, delivering improved outcomes and sustainable markets. You will also have some experience in risk governance, market stewardship, and the management of provider/market failure.
Our benefits
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
- Take your bank holidays flexibly to better suit your personal circumstances.
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
- Opportunities to nominate and receive Employee Recognition Awards.
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.
We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs.
Brokerage Officer in Huntingdon employer: Grafham Water Center
Cambridgeshire County Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With a comprehensive benefits package, including flexible annual leave options, paid volunteering hours, and access to development opportunities, employees are empowered to make a positive impact in their community while enjoying a fulfilling career. Located in the vibrant and diverse area of Huntingdon, the Council fosters a compassionate environment where all staff can thrive and contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Officer in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the hunt for a Brokerage Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of contract management and compliance. Be ready to discuss how you've tackled challenges in previous roles, especially around risk assessment and market stewardship. Show them you’re the right fit!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in working with us at Cambridgeshire County Council.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to remind them why you’re the perfect candidate for the Brokerage Officer position.
We think you need these skills to ace Brokerage Officer in Huntingdon
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experience align with the essential criteria in the job description. We want to see how you can bring value to our team!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Show Your Passion for the Role:Let us know why you’re excited about the Brokerage Officer position! Share your enthusiasm for working in adult social care and how you can contribute to improving services for our community.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can process your application smoothly.
How to prepare for a job interview at Grafham Water Center
✨Know Your Stuff
Before the interview, make sure you understand the role of a Brokerage Officer inside out. Familiarise yourself with person-centred brokerage activities, risk management, and compliance processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in public sector placement finding and contract management. Prepare specific examples of how you've contributed to improving brokerage processes or resolved issues in past roles. This will demonstrate your capability and fit for the job.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced by the Brokerage service, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
✨Emphasise Teamwork
Since the role involves working closely with social work teams and providers, highlight your teamwork skills. Share examples of how you've successfully collaborated with others to achieve common goals, especially in high-pressure situations. This will illustrate your ability to thrive in a collaborative environment.
