Arts Business Administrator in Histon

You will be providing friendly, efficient, customer-facing, front-line public services to clients and partners of Cambridgeshire Music within our Business Team. You will need to be able to work on occasion on evenings at some weekends, as required to meet service needs. You will be supported and supervised and have responsibility for managing stock and equipment as required. Our customer services include reception, digital systems support, information provision and face-to-face transactions with service users. Alongside this you will help our service run well by completing a range of administration tasks.

Within the day-to-day running of our Histon Music and Cultural Education Centre, activities can include helping set up spaces, library and instrument loan and general building operation and assisting in the delivery of events. This post is offered initially on a 12 months fixed term basis and conversion to a permanent role will be considered during the contract period. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

What will you be doing?

• Providing knowledgeable administrative support to ensure efficient service delivery.
• Communicating with a range of internal and external customers by telephone and email.
• Preparing equipment and ensuring appropriate stock levels.
• Ensuring tasks dealt with in a concise and timely manner.
• Ensuring information is accurately typed, recorded and systems updated.
• Personal administration.

About you

We would like to hear from enthusiastic, motivated individuals who will provide a high standard of administration and customer service, striving to exceed our stakeholders' needs and expectations. A can-do, flexible attitude goes a long way with us, especially when accompanied by a smile. This is a great opportunity to develop your knowledge and skills of the Music Education sector whilst working in a dynamic environment.

You will have:

• Developing IT skills, basic knowledge of Microsoft Office and ability to work in databases.
• An organised and flexible approach to work, to enable you to multi-task and prioritise effectively.
• Administration skills enabling you to work independently.
• Excellent verbal and written communication skills, providing the ability to represent the service in a positive and professional manner.
• Awareness of the need for confidentiality, sensitivity of information and GDPR.

If this sounds like you, please demonstrate how you meet all the essential criteria of the person specification in your application.

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage:

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
• Take your bank holidays flexibly to better suit your personal circumstances.
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards.
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.

If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and inclusion.