Senior Software Engineer - Grafana Cloud Observability Provider | UK | Remote

This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden.

In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla.

Key Responsibilities

• Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications.
• Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions.
• When necessary, represent Grafana Labs in open source forums, working groups, and events.
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs.
• Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions.
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience.
• Be a part of your team’s follow-the-sun on‑call rotations and take ownership of the services you’re running.
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope.

Minimum Qualifications

• Strong 5+ years of experience with at least one programming language. We use Go, but we do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable.
• In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns.
• Experience with cloud-based software development and production systems.
• Experience writing clean, maintainable, robust, and performant software.
• Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry).
• Experience driving projects from ideation to production.
• Experience with microservices architecture and distributed systems.
• Excellent problem-solving and debugging skills.
• Experience participating in an on‑call rotation and incident management.

Preferred Qualifications

• Experience designing and building observability backends for various systems and applications.
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration.
• Understanding of metrics collection, visualization, and alerting concepts.

What you’ll bring to the role

At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long‑term strategy.

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on‑call.
• You actively mentor other team members, identifying areas for focus and improvement.

In the UK, the base compensation range for this role is £91,755 – £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.