Remote Solutions Engineer, Open-Source Telemetry (UK)

Remote Solutions Engineer, Open-Source Telemetry (UK)

Full-Time 50000 - 70000 £ / year (est.) Working from home possible
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At a Glance

  • Tasks: Support customers with Grafana Cloud and on-premise solutions through technical pre-sales and demos.
  • Company: Join Grafana Labs, a leader in open-source telemetry with a collaborative culture.
  • Benefits: Enjoy RSU incentives, remote work flexibility, and a supportive team environment.
  • Other info: Be part of a globally distributed team with excellent growth opportunities.
  • Why this job: Make a real impact by helping customers navigate complex decisions in a dynamic tech space.
  • Qualifications: Technical expertise in solutions engineering and strong communication skills.

The predicted salary is between 50000 - 70000 £ per year.

Grafana Labs is scaling its Solutions Engineering team to help customers succeed with Grafana Cloud and on‑premise offerings.

This UK‑based role focuses on technical pre‑sales, delivering demonstrations, and guiding customers and partners through complex decisions.

The role thrives in a remote, globally distributed environment with RSU incentives and a strong culture of openness and collaboration.

You’ll work cross‑functionally to drive customer success and growth.

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Remote Solutions Engineer, Open-Source Telemetry (UK) employer: Grafana

Grafana Labs is an exceptional employer, offering a dynamic remote work environment that fosters collaboration and innovation. With a strong emphasis on employee growth, the company provides RSU incentives and opportunities to engage in meaningful technical pre-sales activities, ensuring that team members can thrive while helping customers succeed with cutting-edge solutions. The culture of openness and support makes Grafana Labs a rewarding place to build a career in the tech industry.

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Contact Details:

Grafana Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote Solutions Engineer, Open-Source Telemetry (UK)

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Grafana or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Grafana.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Grafana.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Grafana that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Remote Solutions Engineer, Open-Source Telemetry (UK)

Technical Pre-Sales
Demonstration Skills
Customer Guidance
Complex Decision-Making
Remote Collaboration
Cross-Functional Teamwork
Customer Success Focus

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Grafana.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Grafana and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Grafana

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Grafana uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.