Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, deliver technical presentations, and solve complex challenges using Grafana technology.
- Company: Join Grafana Labs, a remote-first, innovative open-source company with a global culture.
- Benefits: Enjoy competitive salary, RSUs, 30 days annual leave, and a supportive work environment.
- Why this job: Be part of a team that drives meaningful change and innovation in observability solutions.
- Qualifications: 5+ years in technical pre-sales, excellent communication skills, and a passion for problem-solving.
- Other info: Experience growth opportunities in a transparent, collaborative, and empowering workplace.
The predicted salary is between 112000 - 134000 £ per year.
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You’ll Be Doing
- Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers.
- Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility.
- Delivering product and technical presentations to potential and existing customers.
- Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape.
- Driving product conversations based on need and problems with customers.
- Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material.
What Makes You a Great Fit
- 5+ years of technical pre-sales experience.
- Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership.
- You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.
- You love solving technical challenges and thrive on bringing creative solutions to our customers.
- You should have a technical mindset and a desire to grow technically.
- Must be located in United Kingdom.
- Must be a French speaker.
Bonus Points For
- Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage.
- Experience with sales methodologies like MEDD(P)ICC is a plus.
Compensation & Rewards
In the UK, the OTE (On-Target Earnings) compensation range for this role is £112,000 - £134,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
Why You’ll Thrive At Grafana Labs
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new Grafanistas to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum.
Equal Opportunity Employer
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Senior Solutions Engineer | UK | French Speaker| Remote employer: Grafana Labs
Contact Detail:
Grafana Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Engineer | UK | French Speaker| Remote
✨Tip Number 1
Network like a pro! Reach out to current employees at Grafana Labs on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. This insider info can give you a leg up!
✨Tip Number 2
Prepare for the technical side! Brush up on your technical skills and be ready to discuss how you've solved complex problems in the past. Grafana Labs loves innovative thinkers, so show us how you can bring creative solutions to the table.
✨Tip Number 3
Practice your presentation skills! As a Solutions Engineer, you'll need to communicate effectively with customers. Try rehearsing your pitch or demo with friends or family to get comfortable before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our awesome team at Grafana Labs!
We think you need these skills to ace Senior Solutions Engineer | UK | French Speaker| Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Solutions Engineer. Highlight your technical pre-sales experience and any relevant projects that showcase your ability to solve complex challenges.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity at Grafana Labs. Share specific examples of how you've successfully engaged with customers and articulated value propositions in the past.
Show Off Your Communication Skills: Since this role requires first-class written and oral communication, ensure your application is clear, concise, and free of jargon. We want to see how well you can articulate ideas and solutions!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Grafana Labs
✨Know Your Stuff
Make sure you have a solid understanding of Grafana Labs' products and how they fit into the observability landscape. Brush up on technical details, especially around metrics, logs, and traces, so you can confidently discuss how these solutions can solve customer challenges.
✨Practice Your Pitch
Since you'll be articulating the value proposition to customers, rehearse your presentation skills. Prepare to explain complex concepts in simple terms, and practice answering common questions that might come up during the interview. This will help you sound credible and knowledgeable.
✨Showcase Your Problem-Solving Skills
Be ready to share examples of how you've tackled technical challenges in the past. Think of specific situations where you identified a problem, proposed a solution, and successfully implemented it. This will demonstrate your ability to think critically and creatively, which is key for a Solutions Engineer.
✨Engage with the Team
Since Grafana Labs values collaboration, show your enthusiasm for working with others. Ask insightful questions about the team dynamics and how they collaborate with Sales and Product Management. This will highlight your interest in being part of their culture and your readiness to contribute.