At a Glance
- Tasks: Lead the evolution of a personalised recommendation system for an interactive learning tool.
- Company: Join Grafana Labs, a remote-first company with a passion for open-source innovation.
- Benefits: Enjoy a flexible work environment and the chance to make a real impact.
- Other info: Collaborate with a global team and thrive in a culture of transparency and trust.
- Why this job: Shape the future of learning experiences with cutting-edge machine learning technology.
- Qualifications: Experience in recommendation systems and applied model ownership is essential.
The predicted salary is between 91000 - 110106 £ per year.
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost.
We are a 100% remote company with 1,600+ team members across 40+ countries. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
This is a fully remote position and we're considering candidates in the UK.
The Opportunity:
Grafana Labs is building an Interactive Learning system, an open source, in-product learning experience that helps users learn and succeed without leaving Grafana. A central part of that vision is a personalized recommendation system that helps each user discover the next guide, action, or product experience most likely to help them succeed. Today, the Interactive Learning tool includes a rule-based recommendation engine that provides useful contextual recommendations. We are hiring an ML Engineer to lead its evolution into an increasingly personalized, continuously improving system driven by real-time product behavior, content metadata, customer context, and experimentation.
What You’ll Be Doing:
- Evolve the Interactive Learning Plugin's recommendation system.
- Develop increasingly personalized approaches to candidate selection, ranking, sequencing, and next-best-action recommendations.
- Build and operate applied models.
- Define what recommendation quality means.
- Develop offline, online, and longitudinal measures of recommendation performance.
- Ship incremental improvements.
- Partner across disciplines.
What Makes You a Great Fit:
- Strong candidates should demonstrate credible ability across all three core areas below and be particularly strong in at least two.
- Recommendation and personalization science.
- Applied model ownership.
- Strong product thinker and technical communicator.
Bonus Points For:
- Experience with content, education, onboarding, or learning recommendation systems.
- Experience with SaaS product telemetry and customer.
Remote Senior Machine Learning Engineer, Developer Advocacy | UK | Remote employer: Grafana Labs
Grafana Labs is an exceptional employer, offering a fully remote work environment that fosters a global culture of collaboration and innovation. With a strong commitment to employee growth, transparent communication, and a high-trust atmosphere, team members are empowered to tackle meaningful projects while enjoying a generous annual leave policy. Joining Grafana means being part of a passionate team dedicated to open-source values and the pursuit of excellence in AI-powered product analytics.
